At Hospitality Restaurants, we believe that genuine hospitality comes from the heart. Our family of unique, award-winning restaurants in Northeast Ohio is dedicated to delivering warm, genuine hospitality to every guest, every day. With a passion for hospitality that began over three decades ago, we have grown from a single restaurant to a premier restaurant group with nine unique establishments.
Our Philosophy
Our founder's journey began in 1991 when three college friends with a shared passion for hospitality recognized a need in the Cleveland market. They believed that running a restaurant should be about more than just serving quality food and beverage - it should be focused on their guests' experience and cultivating a culture of passionate service. We are proud to have grown a restaurant group centered around the core principle that people are at the heart of everything we do.
Our Restaurants
Our family of restaurants offers a diverse range of dining experiences, from upscale steakhouses to casual eateries. Each of our restaurants is uniquely designed to provide an exceptional dining experience, with a focus on quality food, attentive service, and a warm atmosphere.
Blue Point Grille
Located in the heart of Cleveland's Historic Warehouse District, Blue Point Grille offers an award-winning seafood experience like no other. With a commitment to serving only the freshest, highest-quality seafood flown in daily from both coasts, our chefs craft dishes that are both delicious and visually stunning. Whether you're celebrating a special occasion or simply looking for a memorable dinner, Blue Point Grille is the perfect destination.
Rosewood Grill
Celebrating over a decade of excellence, Rosewood Grill is a beloved institution in Northeast Ohio. With three suburban locations, our menu features All-American cuisine made with the freshest locally sourced ingredients. From classic comfort food to innovative twists on timeless favorites, our culinary team is dedicated to delivering an unforgettable dining experience. Rosewood Grill is the perfect spot for a business dinner, date night, or family gathering.
Kingfish
Located in the heart of Akron, Kingfish is a cosmopolitan destination that combines classic flavors with innovative twists. Our chefs use only the freshest, most sustainably sourced seafood to craft dishes that are both delicious and visually stunning. With a focus on exceptional service and a warm atmosphere, Kingfish is the perfect spot for any occasion.
Salmon Dave's Pacific Grille
Step into Salmon Dave's, and you'll feel like you've landed in a century-old Pacific Northwest tavern. Our menu features an eclectic fusion of Pacific Rim cuisine with a touch of New Orleans French influence. From sushi-grade sashimi to savory seafood lo mein, our dishes are both familiar and excitingly new. With a loyal local following and seasoned service staff, Salmon Dave's is a neighborhood spot that's hard to resist.
Cabin Club
Located in tony Westlake, Cabin Club is a Cleveland institution, consistently named the West Side's favorite steakhouse. This historic timber-framed log cabin, once a private hunting lodge, dates back to World War II. With an award-winning wine list and exceptional service, Cabin Club is the perfect spot for any business or social occasion.
Delmonico's Steakhouse
Located in the heart of Northeast Ohio, Delmonico's Steakhouse features Prime Steaks, Fresh Seafood, and Italian Classics. The swanky retro-design with luxurious red leather furnishings and romantic mood lighting makes you feel as if you're in a 1950's Manhattan Supper-Club. Conveniently located at the bustling crossroads of Rockside Road and Interstate 77, Delmonico's is the perfect meeting spot for a business lunch.
Thirsty Parrot
Conveniently located on the corner of East Ninth & Bolivar, just a fly ball away from the centerfield gate to Progressive Field, Thirsty Parrot is the perfect spot to hang before or after every Indians game. Famous for big burgers, the coldest beer, and the hottest party in town, we're the perfect spot for your next celebration or private party.
Our Team
At Hospitality Restaurants, we pride ourselves on our talented and dedicated team of over 500 staff members in Northeast Ohio. Our team is committed to delivering exceptional service, delicious food, and memorable experiences to every guest, every day.
Our History
Hospitality Restaurants was born in the summer of 1991 when three college friends with a shared passion for hospitality recognized a need in the Cleveland market. They believed that running a restaurant should be about more than just serving quality food and beverage - it should be focused on their guests' experience and cultivating a culture of passionate service. Today, Hospitality Restaurants proudly boasts nine unique restaurants and nearly 500 enthusiastic and loyal staff members in Northeast Ohio.
Quality of Experience
The reviews for Delmonico's reveal a mix of positive and negative experiences. However, the overall sentiment is largely unfavorable due to issues with food quality, service, and management.
One reviewer, Tina Smrekar, gave the restaurant a 1-star rating and expressed disappointment with the low-quality ingredients, poor preparation, and unprofessional service. She specifically mentioned that the filet mignon was raw and bloody, and that the manager was unapologetic and defensive when she complained. Other reviewers also mentioned issues with food quality, such as Debra Veneau's comment about receiving an undersized entree, and Kim K.'s observation that the nachos had very little taco meat.
Service and Management
Some reviewers praised the service and management at Delmonico's, however. Ryan Kaskey, a frequent customer of the restaurant's sister establishments, complimented the new owner and praised the service and quality of the food. Z. Ol Lo Trucker also mentioned that the new owner was "awesome" and went above and beyond to ensure a good experience. DeAngelo V. appreciated the friendly staff and good selection of drinks.
Food and Drink
The food and drink offerings at Delmonico's were mixed, with some reviewers raving about the quality and others expressing disappointment. Ryan Kaskey praised the seafood options, while Debra Veneau enjoyed the Baja steak. Hayley J. recommended the BBQ nachos, and HerBrina S. appreciated the drinks and their affordability.
Conclusion
In conclusion, the reviews for Delmonico's reveal a restaurant with significant issues regarding food quality, service, and management. While some reviewers had positive experiences, the majority expressed disappointment and frustration.
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