Business Details
23 Years
experience
Your Trusted Healthcare Insurance Partner in California
Proaction Insurance Services has been serving the healthcare business community since 2003, specializing in tailored insurance solutions for home health, hospice, skilled nursing facilities, and other healthcare organizations. With over two decades of industry experience, we provide comprehensive coverage options including workers' compensation, professional liability, general liability, cyber liability, and directors & officers insurance.Our team works closely with clients to assess specific needs, design customized programs, and implement risk management strategies that protect businesses while allowing owners to focus on operations. We prioritize client satisfaction through responsive service, fast quote turnaround, and partnerships with A+ rated carriers to ensure quality coverage and competitive pricing.
Services
Workers' Compensation
Professional Liability
General Liability
Cyber Liability
Directors & Officers Insurance
Surety Bonds
Commercial Property
Employment Practices Liability
Hired & Non-Owned Auto
Details
- Year established: 2003
Highlights and features
- We offer A+ rated carrier partnerships for optimal coverage and pricing
- Our team provides exclusive programs saving clients up to 40% on premiums
- We specialize in healthcare industry risk management strategies
- We guarantee fast response times and quote turnaround
- Our loss control strategies help prevent workplace incidents
What people say
Best coverage
Affordable and reasonable
Very professional
Saved time and money
Highly recommended
Services
Workers' Compensation
Workers' Compensation Insurance covers medical expenses, lost wages, and rehabilitation services for employees injured on the job. This mandatory coverage protects healthcare businesses from lawsuits while ensuring employee well-being. Our policies include risk assessment, audit assistance, and loss control strategies to minimize workplace incidents and reduce premium costs through proactive safety measures.
Professional Liability
Professional Liability Insurance protects healthcare providers against claims of negligence, misdiagnosis, or treatment errors. Our policies cover legal defense costs, settlements, and judgments related to patient care disputes. We offer customized coverage for medical professionals, including malpractice protection, regulatory compliance support, and risk management resources tailored to specific healthcare specialties.
Cyber Liability
Cyber Liability Insurance safeguards healthcare businesses against data breaches and cyber attacks. Our coverage includes breach response, regulatory fines, patient notification costs, and business interruption compensation. We provide HIPAA-compliant solutions with forensic investigation support, ransom negotiation services, and cybersecurity risk assessments to protect sensitive patient information and maintain operational continuity.
Directors & Officers Liability
Directors & Officers Liability Insurance protects organizational leaders from personal financial loss due to lawsuits alleging mismanagement or fiduciary breaches. Our policies cover legal defense costs, settlements, and regulatory penalties while ensuring business continuity. We offer entity coverage extensions and risk management guidance to help healthcare organizations maintain governance standards and attract qualified leadership.
Employment Practices Liability
Employment Practices Liability Insurance protects against claims of workplace discrimination, harassment, or wrongful termination. Our policies cover legal defense costs and settlements related to employee disputes. We provide risk management resources including HR policy development, staff training programs, and compliance support to help healthcare businesses maintain positive workplace environments and reduce litigation exposure.
People
Ronald Santos
President/CEO
Ronald leads Proaction Insurance Services with over 20 years of healthcare insurance expertise, focusing on strategic growth and client relationship development.
Myleen Santos
Chief Financial Officer
Myleen manages financial operations with extensive experience in insurance accounting and risk assessment for healthcare organizations.
Jackie Stokes
VP for Sales and Marketing
Jackie oversees business development initiatives, bringing specialized knowledge of healthcare insurance market trends and client acquisition strategies.
Mimi Zatarain
Operations Manager
Mimi directs daily operations and client service delivery, known for resolving complex insurance audits and saving clients significant costs.
Starlene Ramirez
Senior Account Manager
Starlene manages key client relationships with expertise in policy customization and claims process optimization for healthcare providers.
Questions
What types of insurance does ProAction offer for healthcare businesses?
We provide workers' compensation, professional liability, general liability, cyber liability, directors & officers insurance, and employment practices liability coverage tailored specifically for healthcare providers.
How can ProAction help reduce insurance costs?
Our team helps clients achieve up to 40% savings through risk assessment strategies, audit dispute resolution, and customized programs that eliminate unnecessary coverage.
What is included in your workers' comp audit assistance?
We provide preparation guidance, documentation review, and dispute representation during audits to ensure accurate assessments and prevent overpayment of premiums.
Do you offer cyber liability coverage for HIPAA compliance?
Yes, our cyber liability policies include HIPAA breach notification requirements, regulatory fine coverage, and data security risk management resources.
How quickly can I get a quote?
We provide fast quote turnaround with personalized assessments typically completed within one business day after receiving necessary business information.
