Business Details
25 Years
experience
Emergency
services
Professional Pet Sitting Services in Phoenixville, PA
Founded in 2001 by Colleen Sedgwick, Pet Nanny has established itself as a trusted provider of in-home pet care services. Our team of thoroughly screened, pet-first-aid-certified professionals delivers personalized care tailored to each pet's unique needs, ensuring peace of mind for owners. With over two decades of experience, we combine specialized expertise in animal behavior with rigorous safety protocols, including background checks and comprehensive training for all caregivers. Our services extend beyond basic care to include house sitting, concierge assistance, and customized visit schedules, reflecting our commitment to addressing both pet and owner needs.As active members of the pet care community, we emphasize transparency through daily updates and maintain industry leadership through Pet Nanny Coach, our training division for aspiring pet care entrepreneurs. Our dedication to quality has earned us consistent positive feedback from clients across Phoenixville and surrounding areas.
Services
Dog Walking
Pet Sitting
House Sitting
Concierge Services
Kitty Care
Details
- Year established: 2001
Highlights and features
- Customized care plans tailored to each pet's specific needs
- Thoroughly vetted caregivers with pet first aid certification
- 24/7 availability for emergency and overnight pet care
- Comprehensive screening process for all pet care professionals
- Concierge services beyond basic pet care requirements
What people say
Loved the extra attention
Daily updates with photos
Bonded quickly with pets
Handled special needs
Professional and reliable
Services
Dog Walking
Our professional dog walking service provides midday relief and exercise for pets, with flexible scheduling between 11am-3pm. Caregivers offer personalized attention through playtime, leash walks, and behavioral observation. Clients receive detailed updates with photos to ensure transparency and build trust between owners and caregivers.
Pet Sitting Visits
Up to four daily visits maintain pets' routines with feeding, medication administration, and environmental enrichment. Caregivers perform household maintenance tasks like mail collection and plant watering. Services accommodate special needs pets with customized care plans developed through detailed client consultations.
House Sitting
Our overnight house sitting includes 9-hour stays with morning and evening visits, ensuring continuous pet companionship. This service addresses separation anxiety while maintaining home security through presence deterrence. Caregivers follow strict protocols for emergency response and client communication.
Kitty & Small Animal
Specialized care for felines and small mammals includes habitat maintenance, dietary management, and behavioral enrichment. Caregivers receive specific training for exotic pets' unique needs, with detailed reporting on activity levels and health indicators to ensure optimal wellness during owner absence.
Concierge Services
We address unique pet care requirements through tailored solutions, from administering specialized medical treatments to coordinating veterinary visits. Our team handles unexpected situations with proactive problem-solving while maintaining strict confidentiality and professional boundaries.
People
Colleen Sedgwick
Owner & Founder
Special education graduate with 20+ years pet care experience. Founded Pet Nanny in 2001 after recognizing pet owners' emotional needs. Developed Pet Nanny Coach training program. Holds Ohio State University degree and maintains active involvement in pet care community development.
Questions
What areas do you service?
We serve Phoenixville, Malvern, King of Prussia, Wayne, Berwyn, Devon, Paoli, Ardmore, Conshohocken, and Villanova with verified caregiver availability in all service locations.
How do you handle special needs pets?
Our caregivers receive specialized training for medical conditions, behavioral requirements, and exotic species care. Detailed client consultations ensure customized care plans with strict protocol adherence during all visits.
Can I meet my pet sitter beforehand?
Yes, we require in-person meet-and-greet sessions to establish pet compatibility and discuss care requirements. This allows caregivers to learn specific routines and owners to ask detailed questions.
What happens during emergencies?
All caregivers carry emergency contact information and follow established protocols for urgent situations. We maintain 24/7 availability for crisis management and have backup caregivers ready for immediate response.
How do you ensure service quality?
We implement rigorous screening including background checks, reference verification, and pet first aid certification. Regular performance evaluations and client feedback monitoring maintain our service standards across all caregivers.
What services are included in house sitting?
Our overnight service includes 9-hour stays with morning and evening visits, pet companionship, home security checks, and basic household maintenance tasks like mail collection and plant watering.
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