Business Details
23 Years
experience
Emergency
services
Trusted Pet Sitting & Dog Walking Services in West Chester, PA
PetCare Group has been providing professional pet care services since 2003, operating across West Chester, PA, and surrounding areas. Our team of experienced pet sitters and dog walkers specializes in in-home care, ensuring pets remain comfortable in their familiar environment during owners' absences. We offer comprehensive services including daily visits, overnight stays, dog training, and emergency care, all backed by liability insurance and bonding. Our expertise extends to accommodating special needs like medication administration and waste removal. Recognized by local awards, we maintain a 24/7 availability to serve clients year-round.Our team undergoes rigorous training to meet industry standards, ensuring consistent, reliable care. Client testimonials highlight our responsive communication, personalized attention, and commitment to pet well-being. We emphasize maintaining pets' routines and household security through services like mail collection and plant watering. With over two decades of operational history, we combine professional expertise with genuine animal care to deliver trusted solutions for pet owners.
Services
Pet Sitting
Dog Walking
Overnight Stays
Dog Training
Pet Concierge
Details
- Year established: 2003
Highlights and features
- Over 20 years of experience in professional pet care
- Available 24/7 for emergency and last-minute services
- Liability insurance and bonding for client peace of mind
- Personalized care plans developed during in-person consultations
- Consistent training and quality control for all pet care professionals
What people say
Fantastic care of pets
Best with our pups
Highly recommend
Great experience
Professional and knowledgeable
Services
Weekday Dog Walking
Professional dog walking services from 20 to 60 minutes, including midday let-outs and vigorous running sessions. Experienced handlers accommodate pets' energy levels and obedience training needs. Available Monday-Friday 11am-2pm for special pricing, with flexible scheduling to match owner's routines.
Overnight Pet Care
In-home overnight stays for pets requiring constant supervision. Two service options: 9pm-6am and 6pm-6am. Includes feeding, potty breaks, and household duties. Ideal for anxious pets, puppies, and elderly animals needing nighttime care while maintaining familiar surroundings.
Dog Training Services
Custom dog training programs covering on-leash and off-leash obedience, behavior modification, and puppy upbringing. Certified trainers conduct sessions in client's homes. Focus on building trust, addressing specific behavioral issues, and establishing long-term positive relationships between pets and owners through proven training techniques.
Pet Sitting Visits
Scheduled pet visits for feeding, exercise, and basic care. Available in 30, 45, and 60-minute increments. Services include litter scooping, playtime, and medication administration. Flexible scheduling with time-block windows to accommodate owner's specific requirements while maintaining pet routines.
People
Jenna Louis
Founder
Jenna Louis founded PetCare Group in 2003, leveraging her lifelong experience with animals and commitment to professional pet care. She leads the organization's growth while maintaining service quality standards across all operations.
Questions
What services does PetCare Group offer?
We provide pet sitting, dog walking, overnight stays, dog training, and pet concierge services in West Chester and surrounding areas. Specialized care includes medication administration, waste removal, and emergency response.
How do I schedule pet care services?
New clients complete our online intake form followed by a consultation. Established clients can schedule services via phone or email. Payment is required in advance, with credit card on file for reservation.
Are your services available during holidays?
Yes, we operate 24/7 year-round including holidays. Holiday services require advance scheduling and incur additional fees for overnight and daytime visits.
What emergency care options exist?
Our team handles medical emergencies by contacting owners and transporting pets to vets. Extended stays can be arranged if pets require monitoring during owner's absence.
How are pet sitters trained and supervised?
All staff undergo rigorous training in pet care protocols, medication administration, and emergency procedures. Quality control maintained through daily reports, client communication, and insurance compliance.
