Business Details
Trusted Home Health Care Services in Rochester, NY
HCR Home Care has been delivering compassionate home health care services in Upstate New York for over 45 years. Our team of certified professionals specializes in creating personalized care plans that address the unique needs of individuals recovering from illness, managing chronic conditions, or requiring assistance with daily living activities. With a leadership team boasting decades of combined experience in clinical operations and patient advocacy, we maintain partnerships with leading healthcare institutions to ensure evidence-based practices.Our commitment to cultural competence includes multilingual services and specialized programs for LGBTQ+ patients. Recognized for excellence through industry awards, we prioritize continuous education for staff while maintaining accreditation standards that uphold our mission of providing dignified, patient-centered care.
Services
Skilled Services
Paraprofessional Services
Care Management
Rehabilitation Services
Specialized Care
Transcultural Care
Multi-Language Care
LGBTQ+ Program
Home Health Aides
Chronic Care Management
Highlights and features
- We offer 45+ years of experience in home health care services
- Our team includes certified specialists in multiple medical disciplines
- We create personalized care plans tailored to individual patient needs
- Multilingual services available in 7 languages including ASL
- LGBTQ+ affirming care program with specialized support services
What people say
Excellent nurses
Compassionate care
Professional team
Positive experience
Exceptional care
Services
Skilled Services
Our skilled services include nursing care, physical therapy, and speech-language pathology. Certified professionals develop individualized treatment plans for patients recovering from illness or surgery. Services focus on disease management education, mobility improvement, and communication disorder treatment while maintaining strict safety protocols.
Rehabilitation Services
Specialized rehabilitation programs help patients regain independence through balance training and mobility assistance. Physical therapists conduct comprehensive assessments to create customized recovery plans. Our evidence-based approach incorporates assistive device training and home safety evaluations to optimize patient outcomes during recovery processes.
Chronic Care Management
Certified chronic care specialists develop comprehensive management strategies for patients with ongoing health conditions. Our team provides medication monitoring, symptom management education, and coordinated care planning. Services emphasize patient empowerment through personalized education about condition-specific self-care techniques and treatment adherence strategies.
Transcultural Care
Our transcultural care program ensures culturally competent treatment respecting patients' traditions and beliefs. Multilingual staff members provide language support while addressing specific cultural healthcare preferences. This service includes customized care plans that incorporate religious practices, dietary requirements, and family involvement preferences.
LGBTQ+ Program
Specialized LGBTQ+ affirming home health services include identity support and community resource connections. Our trained professionals provide gender-affirming care coordination and assist with legal identity changes. The program focuses on creating safe, inclusive environments that address unique healthcare needs while promoting overall well-being.
People
Louise Woerner
Executive Chairwoman
Founder of HCR Home Care with over 45 years of healthcare leadership experience. First living woman inducted into the Rochester Business Hall of Fame and recipient of multiple nursing awards.
Suzanne Turchetti
President
20-year veteran of HCR leading strategic direction and clinical operations. Serves on the Board of Directors for the Home Care Association of New York and the Susan B. Anthony Museum.
Adrianne Mann
Chief Nursing Officer
Responsible for HCR's partnerships across 25 counties. With nursing and healthcare administration background, oversees community outreach and quality initiatives while serving on multiple healthcare boards.
Christina Fredericks
Executive Director, LHCSA
20-year healthcare administrator with Project Management Professional certification. Oversees clinical quality and compliance across HCR's service areas while participating in regional health emergency planning councils.
Dr. John S. McIntyre
Medical Director
Clinical Professor of Psychiatry at the University of Rochester with leadership roles in the American Psychiatric Association and American Medical Association. Specializes in behavioral health integration and clinical care guidelines.
Questions
What home health services does HCR Home Care provide?
We offer skilled nursing, physical therapy, occupational therapy, speech-language pathology, medical social work, and home health aide services tailored to individual patient needs.
Do you accept insurance for home health care services?
Yes, we accept Medicare, Medicaid, HMOs, and Veterans Administration benefits. Private payment options are also available for customized care plans.
How do I make a referral to HCR Home Care?
Complete our electronic referral form or contact us at 800-270-4904 with patient information and required ICD-10 diagnosis codes.
Are your services available in multiple languages?
Yes, our staff provides care in Spanish, Ukrainian, French, Russian, Italian, German, Vietnamese, and American Sign Language with additional interpretation services available.
Do you provide specialized care for LGBTQ+ patients?
Yes, our LGBTQ+ affirming care program offers gender-affirming support, identity change assistance, and community resource connections while maintaining inclusive care environments.
How do you ensure quality patient care?
Through evidence-based practices, continuous staff education, clinical specialty certifications, and partnerships with leading healthcare institutions for research and quality improvement initiatives.
