Podiatry Associates of Rochester provides comprehensive medical and surgical care for all foot-related issues, serving Rochester, NY and surrounding areas. We understand that healthy feet are crucial for your overall well-being, and offer a wide range of services to keep them strong and pain-free.
Comprehensive Care for Every Foot Condition
From common foot pain and heel pain to complex sports injuries and ingrown toenails, our experienced podiatrists offer:
Foot Pain Treatment
- Diagnosing and treating various causes of heel pain, including plantar fasciitis and stress fractures.
- Custom orthotic devices to support and stabilize the foot.
- Cortisone injections to reduce inflammation and pain.
- Physical therapy to strengthen foot muscles and improve flexibility.
- Surgical intervention when necessary.
Sports Injury Management
- Prompt diagnosis and treatment of sports-related foot and ankle injuries.
- Customized rehabilitation programs to restore function and prevent re-injury.
- Consultation with athletes to optimize performance and prevent future injuries.
Expert Care for Ingrown Toenails
- Painful removal of ingrown toenails by our skilled podiatrists.
- Preventive measures to avoid recurrence of this uncomfortable condition.
- Expertise in treating fungal infections associated with ingrown toenails.
Additional Services
- Custom orthotic devices for various foot conditions.
- Comprehensive foot and ankle exams.
- Routine foot care for children and adults.
- Geriatric foot care.
Choose Podiatry Associates of Rochester for
- Experienced and compassionate podiatrists.
- Personalized and patient-centered care.
- Cutting-edge technology and treatments.
- Convenient and accessible locations.
- Insurance plans accepted.
Office Experience
The office experience was a major concern for many patients. Several reviewers mentioned that the staff was unprofessional, with one reviewer stating that the receptionist was unhelpful and had an attitude. Another reviewer mentioned that the doctor did not wash his hands before or after examining their feet, which is a basic hygiene protocol. Long wait times were also a common issue, with one reviewer waiting 30 minutes just to be put into the waiting room.
Scheduling and Prescriptions
Scheduling and prescription issues were also prevalent. Reviewers mentioned that it was difficult to get ahold of the office to schedule appointments, and when they did, they were often rescheduled without notice. Prescriptions were not sent in a timely manner, leading to delays in medication refills. This caused frustration and inconvenience for patients who relied on their medication.
Doctors and Medical Care
On a more positive note, some reviewers praised their doctors for providing excellent medical care. Dr. Giordano, in particular, received high praise for his professionalism, caring demeanor, and successful surgeries. Dr. Bonavilla was also credited with finding a serious medical condition that required major surgery.
Overall Experience
Unfortunately, the negative experiences seemed to outweigh the positive ones. Many reviewers expressed frustration and disappointment with the office staff, scheduling, and prescription issues. Some reviewers even went so far as to advise others to avoid the office altogether.
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