Business Details
12 Years
experience
Your Trusted Pet Care Partner in San Antonio
Metro Pup SA Dog Walking & Pet Sitting has been serving San Antonio families since 2014 with a commitment to personalized, professional pet care. Our team of certified professionals is trained in pet CPR, first aid, and behavioral needs, offering services ranging from dog walking to overnight in-home pet sitting. We prioritize safety, comfort, and individualized attention, utilizing cutting-edge technology for GPS tracking and daily electronic report cards with photos. Our insured and bonded team members undergo background checks to ensure trust and reliability.With expertise in caring for dogs, cats, and exotic pets, we extend our services to include wedding pet attendance, pooper scooper solutions, and concierge errands. Our mission is to minimize pet stress while providing owners with complete peace of mind through transparent communication and accountability. By maintaining strict adherence to ethical standards and continuous professional development, we have built a reputation as a trusted leader in San Antonio's pet care industry.
Services
Dog Walking
Pet Sitting
Overnight Care
Wedding Services
Pooper Scooper
Basic Dog Baths
Concierge Service
Cat Visits
Pet Taxi
Litter Box Scooping
Details
- Year established: 2014
Highlights and features
- We offer 24/7 personalized pet care with GPS tracking and photo updates
- Our team is certified in pet CPR and first aid with background checks
- We provide customized care plans for dogs, cats, and exotic pets
- Our proprietary software ensures real-time accountability and communication
- We guarantee insured and bonded service professionals for home safety
What people say
Personalized care
Reliable professionals
Innovative tracking
Compassionate team
Comprehensive services
Services
Dog Walking
Our professional dog walking service provides structured exercise and bathroom breaks for dogs of all breeds and sizes. Each walk includes GPS tracking, fresh water provision, and detailed notes on your pet's behavior and health indicators. Our trained walkers prioritize safety while ensuring your dog receives mental stimulation and physical activity to prevent behavioral issues.
Pet Sitting
We offer comprehensive pet sitting services maintaining your pet's regular routine in their familiar environment. Services include feeding, medication administration, litter box cleaning, plant watering, and mail collection. Our visits ensure your pet receives individual attention while you're away, with real-time updates through our reporting system.
Overnight Pet Care
Choose between in-home or in-facility overnight care options that minimize pet stress. Our caregivers provide continuous supervision, multiple potty breaks, and comfort measures like bedtime stories. Both options maintain strict hygiene protocols and personalized care plans for special needs pets, ensuring restful sleep for your companion.
Wedding Pet Attendant
Our specialized wedding services include pet transportation, grooming, and ceremony coordination. Attendants handle pre-event preparation, on-site management during ceremonies, and post-event care. We ensure pets remain calm and well-presented throughout events, handling tasks from attire preparation to emergency potty breaks with discretion.
Pooper Scooper
This service includes thorough waste removal from front and back yards, complete with odor elimination treatments. Our technicians use eco-friendly products to sanitize pet areas, addressing both visible waste and bacterial concerns. We maintain strict hygiene protocols to ensure safe outdoor spaces for pets and families.
People
Eric
Owner
Certified pet care professional with BSBA in Marketing from University of the Incarnate Word. Former advertising executive with 10+ years in nonprofit sector. Combines business expertise with animal passion to lead Metro Pup SA's operations since 2014.
Daniel
Dog Walker & Pet Sitter
Specializes in feline care with 10+ years professional experience. Former owner of Savannah-based pet sitting service. Brings expertise in exotic pet care and behavioral observation to Metro Pup SA's team since 2016.
Sean
Senior Dog Walker
Veteran pet care provider with diverse animal experience including reptiles and large breeds. Former high school teacher with unique ability to connect with both animals and clients. Manages complex pet care scenarios with expertise since 2017.
Sarah
Dog Walker & Pet Sitter
Art education student with natural animal communication skills. Military family background with extensive pet ownership experience. Focuses on gentle care approaches and creative enrichment activities for pets since joining in 2018.
Raquel
Dog Walker & Pet Sitter
Texas A&M Animal Science student with shelter animal experience. Specializes in breed-specific care and medical pet assistance. Provides detail-oriented service informed by San Antonio Pets Alive volunteer work since 2019.
Questions
What areas of San Antonio do you service?
We serve Southtown, Lavaca, SoFlo, Midtown, King William, Olmos Park, Monte Vista, Alamo Heights, Terrell Hills, Tobin Hill, and Downtown areas with zip codes 78201-78215.
Are your staff trained in pet emergencies?
All team members are certified in pet CPR and first aid with annual recertification. We maintain current emergency response protocols and collaborate with local veterinary clinics for urgent situations.
How do you ensure service reliability?
Our proprietary software provides GPS tracking, verified check-ins, and real-time reporting. All visits require client confirmation with automated reminders. We maintain backup caregivers for emergency coverage.
Can you accommodate pets with special needs?
Yes, we provide specialized care for senior pets, puppies, and animals with medical conditions. Our team includes caregivers trained in administering medications, managing mobility issues, and monitoring chronic conditions.
What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express, ACH transfers, and electronic checks through our secure billing system. Automatic payment options available for recurring services.
Do you offer last-minute bookings?
We accommodate urgent requests when possible, though advance scheduling is recommended for guaranteed availability. Emergency bookings may incur additional fees based on service complexity.
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