Like it never even happened.
At SERVPRO of River Oaks, we pride ourselves on being the premier restoration company in Houston, TX, and surrounding areas. Our team of highly trained technicians is dedicated to providing exceptional service and unparalleled results in fire and water damage restoration, mold remediation, and commercial cleaning services. With over 2240 franchises in the U.S. and Canada, we have the resources and expertise to handle any size disaster, from residential to commercial properties.
Our Story
SERVPRO of River Oaks is a locally owned and operated company that is part of a national network of restoration specialists. Our team is committed to providing the best possible customer service, ensuring that our customers receive the highest level of care and attention to detail. We understand the stress and uncertainty that comes with fire or water damage, and our goal is to make the restoration process as seamless and stress-free as possible.
Our Services
We offer a wide range of services, including:
- Fire damage restoration
- Water damage restoration
- Mold remediation
- Storm damage restoration
- Commercial restoration
- Cleaning services
Our team uses industry-specific equipment and techniques to clean and restore properties to their pre-loss condition. We also utilize an industry-leading proprietary data management software to validate that your property has been thoroughly dried and restored.
Why Choose Us?
At SERVPRO of River Oaks, we pride ourselves on our:
- 24/7 emergency service
- Highly trained technicians
- Advanced equipment and technology
- Locally owned and operated company with national resources
- Stress-free claims process
Community Involvement
We are proud to be an active member of the Houston community, providing restoration services to residential and commercial properties in Houston, River Oaks, West University Place, and surrounding areas. We also participate in various community events and sponsorships, demonstrating our commitment to giving back to the community we serve.
Awards and Certifications
Our team holds numerous certifications, including:
- American Drying Institute
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
Excellent Service and Professionalism
The majority of reviewers praised Servpro's exceptional service, professionalism, and responsiveness. They appreciated the prompt responses, thorough explanations, and daily updates from the team, which made them feel comfortable and informed throughout the process. The reviewers also commended the crew's attention to detail, care for their belongings, and willingness to answer questions.
Communication and Teamwork
Many reviewers highlighted the excellent communication and teamwork displayed by Servpro's teams. They praised the project managers, crew chiefs, and technicians for their professionalism, kindness, and patience. The reviewers appreciated the daily checks, explanations of the process, and the crew's willingness to accommodate their needs and concerns.
Timely and Efficient Service
Several reviewers mentioned the timely and efficient service provided by Servpro. They appreciated the prompt responses, swift action, and efficient completion of the work. The reviewers were impressed by the crew's ability to work tirelessly to get their homes back in order.
Positive Experiences
Some reviewers shared their positive experiences with Servpro's services, including water damage restoration, biohazard cleaning, mold removal, and pack-out and storage. They appreciated the company's ability to handle complex situations and provide peace of mind during stressful times.
One Negative Experience
One reviewer, Mike Olm, had a negative experience with Servpro due to a miscommunication about his COVID-19 diagnosis, which led to his kitchen utensils being packed away, leaving him without essential items.
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