Business Details
35 Years
experience
Your Trusted Insurance Partner in Raleigh, NC
Since 1991, ACF Insurance & Financial Services has provided personalized insurance solutions to residents and businesses across North Carolina. With two offices in the Greater Raleigh area, we specialize in auto, home, business, and specialty insurance products designed to protect what matters most to our clients. Our team of experienced professionals prioritizes exceptional customer service, fostering long-term relationships built on trust and transparency. We leverage partnerships with over 20 top-rated insurance carriers to deliver competitive rates tailored to individual needs, including unique solutions for high-risk drivers and complex business exposures.Our commitment to innovation is reflected in our digital tools, including e-signature capabilities and interactive risk assessment graphics, while maintaining the personal touch of in-person consultations. As an independent agency, we combine local expertise with national resources to ensure comprehensive coverage and responsive claims support. Our 30-year track record demonstrates our ability to adapt to evolving market conditions while maintaining our founding principle: putting clients' needs first.
Services
Auto Insurance
Home Insurance
Business Insurance
Workers Compensation
Commercial Property
General Liability
Trucking Insurance
Contractor Insurance
Farm Insurance
Non-Profit Insurance
Details
- Year established: 1991
Highlights and features
- We have 32 years of experience serving North Carolina residents
- We offer competitive rates for high-risk drivers and unique needs
- Our team provides personalized insurance solutions with no hidden fees
- We partner with 20+ top-rated insurance carriers for optimal coverage
- Our digital tools simplify policy management while maintaining personal service
What people say
Phenomenal service
Best insurance
Awesome team
Saved money
Quick claim resolution
Services
Auto Insurance
Our auto insurance policies protect against financial losses from vehicle damage, liability claims, and uninsured motorists. We offer specialized coverage for high-risk drivers, DUIs, and commercial vehicles. Policies include collision, comprehensive, and rental reimbursement options tailored to North Carolina's specific requirements, with discounts for multi-policy bundling and safe driving records.
Home Insurance
We provide homeowners insurance covering structural damage, personal property loss, and liability protection. Our policies address North Carolina-specific risks like hurricanes and flooding, with optional endorsements for valuable possessions and umbrella coverage. We help clients understand replacement cost vs. actual cash value policies to ensure adequate protection.
Business Owners Insurance
Our Business Owners Policies combine property and liability protection for small to mid-sized businesses. This includes coverage for commercial property damage, business interruption losses, and third-party liability claims. We offer customizable endorsements for cyber liability, equipment breakdown, and professional errors & omissions protection tailored to specific industries.
General Liability
We offer comprehensive general liability coverage protecting businesses from third-party claims of bodily injury, property damage, and advertising injury. Policies include defense cost coverage and can be bundled with commercial auto and workers' compensation insurance. Our agents help determine appropriate coverage limits based on business size and risk exposure.
Workers Compensation
Our workers' compensation policies meet North Carolina's legal requirements while providing comprehensive protection for work-related injuries or illnesses. Coverage includes medical expenses, lost wages, and rehabilitation costs. We offer specialized programs for high-risk industries and assist with claims management to minimize workplace disruption.
People
Matt Alala
Owner
With over 30 years in the insurance industry, Matt Alala leads ACF Insurance with a focus on personalized service and community engagement. He specializes in commercial risk management and has built strategic partnerships with top-rated carriers to benefit North Carolina businesses.
Cathy Brown
Office Manager / Personal Lines Agent
Cathy Brown brings 25+ years of insurance expertise to ACF, managing daily operations while assisting clients with personal insurance needs. Her focus on customer satisfaction has earned her recognition as a top producer in personal lines coverage across the Triangle area.
Ryan Carswell
Commercial Lines Account Manager
Ryan Carswell specializes in commercial insurance solutions, helping businesses navigate complex risk management challenges. With a decade of experience in the industry, he provides tailored coverage options for construction, trucking, and professional service firms throughout North Carolina.
Rebecca McLean
Personal Lines Agent
Rebecca McLean assists clients in securing optimal personal insurance coverage, focusing on auto, home, and specialty policies. Her consultative approach and attention to detail have made her a trusted advisor for families across Wake County.
Steve Sauls
Property & Casualty Agent
Steve Sauls offers expert guidance on property and casualty insurance, serving both personal and commercial clients. With extensive experience in risk assessment, he helps clients understand their coverage options and implement effective protection strategies.
Questions
What types of insurance do you offer?
We provide auto, home, business, workers' compensation, commercial property, general liability, trucking, contractor, farm, and non-profit insurance solutions tailored to North Carolina residents and businesses.
Do you offer insurance for high-risk drivers?
Yes, we specialize in finding affordable coverage for drivers with accidents, violations, DUIs, and suspended licenses through our network of 20+ insurance carriers.
How can I get a quote?
Request a free quote through our website, contact us directly at 919-878-7786, or visit our Raleigh or Fuquay Varina offices for personalized assistance.
Are you available for after-hours emergencies?
While we operate during standard business hours, our website provides 24/7 access to policy management tools and claim reporting options for urgent situations.
Do you offer payment plans?
Yes, we offer flexible payment options including monthly, quarterly, and annual plans with customizable due dates to accommodate your financial needs.
Can you help with license reinstatement?
Our team assists with SR-22 filings and provides necessary documentation to help clients reinstate suspended licenses through the North Carolina DMV.
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