Protecting what matters most, so you can focus on what can go right!
At State Farm Agent Brittany Monsour, our mission is to provide comprehensive insurance solutions that cater to the unique needs of individuals, families, and businesses in Cary, North Carolina, and surrounding areas. Our team of experienced insurance professionals is dedicated to delivering exceptional customer service, expert guidance, and personalized insurance plans that offer unparalleled protection and value.
Our Story
As a locally owned and operated agency, we take pride in our commitment to the community. Our story began in 2010, when I, Brittany Monsour, started my journey with State Farm as an agent's office prior to opening my own agency in 2016. With over 25 years of combined State Farm experience, our team is well-equipped to provide tailored insurance solutions that address the specific needs of our clients.
Our Services
At State Farm Agent Brittany Monsour, we offer a comprehensive range of insurance products and services designed to protect what matters most - your family, home, business, and future. Our portfolio includes:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Rec Vehicles Insurance
- Boat Insurance
Why Choose Us
At State Farm Agent Brittany Monsour, we're more than just an insurance agency - we're a trusted partner that cares about your well-being and success. Our team is passionate about helping families and businesses protect against life's uncertainties, so you can focus on what matters most. With our expertise, personalized approach, and commitment to excellence, you can trust that you're in good hands.
Our Office
Conveniently located on Walnut Street between Crossroads Plaza and Cary Towne Center, our office is dedicated to providing a welcoming and efficient experience for our clients. We're open Monday through Friday from 9am to 5pm, and our team is available 24/7 to address any questions or concerns you may have.
Positive Experiences
Many reviewers praised the exceptional service and professionalism of the insurance agency. They mentioned that the staff was knowledgeable, friendly, and responsive. Some reviewers appreciated the detailed explanations of their policies and the time taken to answer their questions. Others praised the agency's ability to provide excellent customer service, even going above and beyond to ensure their needs were met.
Negative Experiences
On the other hand, some reviewers expressed dissatisfaction with their experiences. They reported issues with policy payments and refunds, citing difficulties in getting their problems resolved. Others felt that the agency lacked value, providing no helpful solutions to their concerns. In one case, a reviewer was mistakenly notified by the DMV about a lapse in insurance, causing frustration and inconvenience.
Staff Praise
Several reviewers specifically praised individual staff members, such as TJ Jackson, Brittany, and Heather, for their exceptional service and knowledge.
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