Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Damage Restoration in Gurnee
SERVPRO of Gurnee has been Lake County's trusted leader in property damage restoration since 1967. Our locally owned and operated team prioritizes 24/7 emergency response, combining national resources with deep community roots. We specialize in water, fire, mold, and storm damage restoration for residential and commercial properties, supported by IICRC-certified technicians and continuous staff training. Our commitment to excellence is reflected in our A+ Better Business Bureau rating and decades of positive customer feedback. We work closely with insurance companies to ensure seamless restoration processes while maintaining transparent communication with clients. Our nationwide franchise network enables us to handle projects of any scale, always aiming to make property damage 'Like it never even happened.' With over 55 years of industry experience, we maintain rigorous quality standards through regular equipment upgrades and adherence to the latest restoration methodologies.Our team's expertise spans specialty cleaning, construction, and commercial services, ensuring comprehensive solutions for every client. Customer satisfaction remains our top priority, demonstrated through daily job site cleanliness, detailed documentation, and personalized support during challenging times.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Cleaning
Construction Services
Specialty Cleaning
General Cleaning
Air Duct Cleaning
Biohazard Cleanup
Details
- Year established: 1967
Highlights and features
- We provide 24/7 emergency response services for immediate property damage needs
- Our team maintains IICRC industry certifications for professional restoration standards
- Locally owned with nationwide franchise support for comprehensive resource access
- Decades of experience working with insurance companies for streamlined claims processing
- A+ Better Business Bureau rating demonstrating proven business reliability
Associations and certifications
- IICRC Certified Firm
- Better Business Bureau
What people say
Prompt service
Professional crew
Excellent work
Great communication
Reliable restoration
Services
Water Damage
Our water damage restoration service addresses residential and commercial flooding emergencies with 24/7 response. Certified technicians use advanced equipment for water extraction, drying, and structural restoration. We coordinate directly with insurance providers to streamline the recovery process while minimizing property damage.
Fire Damage
Comprehensive fire damage restoration includes soot removal, smoke odor elimination, and structural repairs. Our team follows industry-certified protocols for content cleaning and property restoration. We provide detailed documentation for insurance claims and prioritize safety during all cleanup operations.
Mold Remediation
Professional mold remediation services identify and eliminate mold infestations in residential and commercial properties. We implement containment procedures to prevent spore spread, perform HEPA vacuuming, and restore affected areas to healthy conditions using EPA-registered antimicrobials.
Storm Damage
Emergency storm damage response includes roof tarping, board-up services, and water intrusion mitigation. Our team handles wind, hail, and flood-related damage with rapid deployment capabilities. We document all damage for insurance purposes and perform complete structural restoration.
Commercial Cleaning
Tailored commercial cleaning services restore business properties after damage events. We implement minimal-disruption protocols for ongoing operations, including specialized equipment cleaning and workspace sanitization. Our team understands commercial insurance requirements and business continuity needs.
People
Lincoln P. McIlravy
Co-Owner
With decades of restoration industry experience, Lincoln McIlravy leads SERVPRO of Gurnee's commercial operations. He oversees project management and client relations while maintaining active involvement in community emergency preparedness initiatives.
Lisa R. McIlravy
Co-Owner
Lisa McIlravy manages SERVPRO of Gurnee's administrative operations and client service standards. Her leadership focuses on staff development and maintaining the company's A+ Better Business Bureau rating through ethical business practices.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, and storm damage restoration for residential and commercial properties.
Are you available after regular business hours?
Yes, we provide 24/7 emergency response services for immediate property damage situations.
Do you work with insurance companies?
We collaborate directly with insurance providers to streamline claims processing and documentation requirements.
What certifications do your technicians hold?
Our team maintains IICRC industry certifications for professional damage restoration and cleaning standards.
Which areas do you service?
We serve Gurnee, Waukegan, Lake Bluff, Vernon Hills, and surrounding communities in Lake County, Illinois.
Why choose SERVPRO of Gurnee?
We combine local ownership with national resources, offering rapid response times and proven restoration expertise since 1967.
