Where Your Family is Treated Like Ours
At Family First Restoration, we pride ourselves on customer service. You, the customer, ALWAYS comes first. Our business exists to help people recover from a disaster in Schaumburg, Chicago & Surrounding Areas. Whether it's a fire, flood, mold problem, or an unexpected sewer backup, we understand the devastation it can cause your property and your peace of mind. Don't let this happen to you in Schaumburg, where here to help. All of our technicians are highly trained in the latest restoration and remediation techniques and technology. They are certified professionals with years of on-the-job experience.
Our Services
We offer a wide range of services to help you recover from a disaster. Our services include flood restoration, mold remediation, water restoration, sewage backup repair, fire damage repair, foundation repair, and cleanup & removal services. Our technicians are trained to handle any type of disaster, and we pride ourselves on our 60-minute response time. We also provide 24/7 emergency service for those calls that just can't afford to wait.
Our Promise
At Family First Restoration, we promise to treat your family like our own. We understand the stress and trauma that comes with a disaster, and we're here to help you every step of the way. We'll work with your insurance company to ensure that your claim is handled quickly and efficiently, and we'll get your home or business back to normal as quickly as possible. We're proud to offer free direct insurance billing, which means no out-of-pocket costs for you.
Our Team
Our team of certified technicians is dedicated to providing the highest level of service to our customers. We're passionate about helping people recover from disasters, and we're committed to providing the best possible service to our customers. Our technicians are trained in the latest restoration and remediation techniques, and we use the latest equipment and technology to get the job done right.
Overview
The reviews are overwhelmingly positive, with 11 out of 12 reviewers giving 5-star ratings. The reviewers praise Family First Restoration for their professionalism, quality of work, and excellent customer service.
Praises for the Company
Reviewers consistently mention the company's professionalism, punctuality, and high-quality work. They appreciate the owner, Martin, for being knowledgeable, polite, and easy to talk to. The reviewers also praise the company's ability to work with insurance companies, providing peace of mind for clients.
Appreciation for the Crew
The reviewers appreciate the crew's friendliness, courtesy, and cleanliness. They mention that the crew is easy to work with, and the job sites are always tidy and clean.
Multiple Projects and Referrals
Several reviewers mention that they have hired Family First Restoration multiple times and have always been satisfied with the results. They highly recommend the company and would use them again for future projects.
One Negative Review
The only negative review was from a client who was unhappy with how the company handled a lost key. However, the company later reimbursed the client for the expense, and the reviewer updated their review.
Be the first to review Family First Restoration.
Write a Review
