Business Details
Emergency
services
Your Trusted Partner for Emergency Damage Restoration
At Family First Restoration, we prioritize customer care above all else. Our team of certified technicians delivers 24/7 emergency services for water, fire, mold, and foundation damage across Schaumburg, IL, and surrounding areas. With decades of combined experience in disaster recovery, we specialize in rapid response, arriving within 60 minutes to minimize property damage. Our commitment to treating every client like family ensures personalized attention during challenging times. We work directly with major insurance providers to eliminate out-of-pocket costs for most cases.Our technicians are not only certified but also deeply invested in restoring homes to pre-damage conditions. From initial assessment to complete reconstruction, we maintain transparency throughout the restoration process. Our daily presence at job sites guarantees quality control and timely project completion. With over 20 years serving Chicagoland communities, we've built a reputation for compassionate, efficient disaster recovery. Our 24/7 availability ensures immediate assistance whenever emergencies strike.
Services
Flood Restoration
Mold Remediation
Water Restoration
Sewage Backup Repair
Fire Damage Repair
Foundation Repair
Highlights and features
- We offer 24/7 emergency disaster response services
- Our technicians are certified in damage restoration
- We provide free direct insurance billing with no out-of-pocket costs
- We guarantee onsite arrival within 60 minutes of contact
- Our team personally oversees every restoration project daily
What people say
Prompt service
Certified technicians
Compassionate approach
Restored home
No out-of-pocket costs
Services
Flood Restoration
Our flood restoration service provides rapid water extraction and structural drying for residential and commercial properties. Certified technicians use industrial equipment to remove standing water, dry affected materials, and prevent mold growth. We complete full restoration from water intrusion damage within 48-72 hours.
Mold Remediation
Professional mold remediation includes containment, HEPA vacuuming, and antimicrobial treatment for contaminated areas. Our certified team identifies moisture sources, removes affected materials, and restores indoor air quality. We guarantee complete mold elimination with post-treatment verification testing.
Fire Damage Repair
Comprehensive fire damage repair covers soot removal, smoke odor elimination, and structural rebuilding. Our technicians document damage for insurance claims, clean contents, and restore properties to pre-loss condition. We provide emergency board-up and 24/7 content preservation services.
Sewage Backup Repair
Emergency sewage cleanup involves contaminated water extraction, disinfection, and replacement of damaged materials. Our hazmat-certified team follows strict safety protocols to eliminate biohazards. We coordinate with plumbers for system repairs and complete structural restoration.
Foundation Repair
Foundation repair services address cracks, settling, and water intrusion issues. Our specialists use steel piers and epoxy injection to stabilize structures. We complete waterproofing, drainage improvements, and interior wall repairs to prevent future foundation movement.
Questions
How quickly can you respond to emergency situations?
Our technicians arrive within 60 minutes of contact for all emergency restoration services, available 24/7.
Do you work directly with insurance companies?
Yes, we offer free direct insurance billing with all major providers including State Farm, Allstate, and Farmers.
What areas do you service?
We serve Chicago and surrounding suburbs including Schaumburg, Naperville, Arlington Heights, and Bolingbrook.
Are your technicians certified?
All our restoration technicians hold current industry certifications in water damage, mold remediation, and fire restoration.
What should I do after water damage occurs?
Immediately call our emergency line to schedule water extraction within 60 minutes to minimize property damage.
