Business Details
21 Years
experience
Emergency
services
Your Trusted Property Management Partner in Central North Carolina
West & Woodall Property Management is a full-service residential, commercial, and real estate management company serving Central North Carolina since 2005. Our focus is delivering personable, reliable service with integrity to clients through proactive property management, 24/7 maintenance support, and comprehensive financial reporting. With combined decades of experience, we prioritize building strong relationships with landlords and tenants while leveraging technology to streamline operations. Our team handles rent collection, property inspections, lease administration, and emergency maintenance to maximize investment value. We maintain transparency through online portals for owners and tenants, ensuring seamless communication and document access. Our commitment to integrity, honesty, and diligence ensures clients receive meticulous attention to detail and consistent service quality.As the management division of Pickett Sprouse Commercial Real Estate, we offer integrated solutions for property marketing, tenant placement, and long-term investment optimization. Our 60 years of collective experience in real estate development and maintenance positions us as trusted partners for property stewardship. We serve the Triangle and Triad regions, managing diverse portfolios including residential complexes, commercial spaces, and investment properties. By combining local market expertise with cutting-edge systems, we minimize risks for owners while enhancing tenant satisfaction through responsive service.
Services
Residential Property Management
Commercial Property Management
Tenant Placement
Lease Administration
Property Inspections
Maintenance Coordination
Financial Reporting
Online Portal Access
Investment Property Acquisition
Emergency Maintenance Services
Details
- Year established: 2005
Highlights and features
- We offer 60+ combined years of commercial real estate experience
- Our 24/7 maintenance hotline ensures immediate tenant assistance
- We provide integrated property marketing through Pickett Sprouse Commercial Real Estate
- Our online portals enable seamless owner-tenant communication and financial tracking
- We maintain strict compliance with lease terms through routine property inspections
Services
Residential Property Management
Our residential property management handles day-to-day operations for single-family homes and apartment complexes. We conduct move-in/move-out inspections, collect rent, coordinate maintenance, and enforce lease agreements. Our proactive approach ensures property value preservation while providing tenants with responsive service through 24/7 maintenance support and online portals for document access.
Commercial Property Management
We manage commercial properties including office spaces and retail centers. Our services cover lease administration, tenant relations, financial reporting, and preventative maintenance. Our team ensures compliance with lease terms while fostering positive tenant relationships through prompt issue resolution and regular property inspections to maintain operational efficiency.
Tenant Placement
Our dedicated commercial brokerage division handles tenant placement through strategic marketing and property exposure. We utilize TMLS listings and digital platforms to attract qualified tenants, conduct thorough applicant screening, and execute leases. This integrated approach maximizes occupancy rates while ensuring tenant quality through our established industry partnerships.
Maintenance & Capital Improvements
We provide 24/7 emergency maintenance and scheduled repairs through vetted vendors. Our team monitors service quality, manages preventative maintenance budgets, and implements capital improvements. Detailed reports keep owners informed while ensuring all work meets licensing and insurance requirements for property safety and value enhancement.
Financial Services
We handle comprehensive financial management including rent collection, bill payments, and tax reporting. Monthly statements and annual 1099 forms ensure transparency. Funds are securely deposited in rental trust accounts with online access through our owner portal for real-time financial oversight and streamlined property investment management.
People
Bert Woodall
Co-Owner
Bert Woodall, co-owner of West & Woodall Property Management, brings 35 years of brokerage experience. He focuses on building strong client relationships and leveraging local market expertise to deliver exceptional property management solutions.
Kirk West
Co-Owner
Kirk West, co-owner with 35+ years in real estate, specializes in strategic property management and investment optimization. His leadership ensures operational excellence across residential and commercial portfolios in Central North Carolina.
Chris Hawkes
President
Chris Hawkes, licensed broker and President of Property Management, oversees operations with 15+ years of Durham market experience. He manages client relations and implements technology-driven solutions for property efficiency.
Matthew Morton
Commercial Property Manager
Matthew Morton, a licensed broker and REALTOR, specializes in commercial property management. He coordinates tenant relations and lease compliance while collaborating with Pickett Sprouse Commercial Real Estate for integrated solutions.
Stephanie Pierce
Leasing Manager
Stephanie Pierce, licensed broker and leasing manager, focuses on tenant acquisition and retention. Her expertise in lease administration ensures smooth operations and long-term tenant satisfaction across commercial properties.
Questions
What property types do you manage?
We manage residential properties including townhomes and apartments, commercial spaces like offices and retail centers, and investment properties across Central North Carolina.
How do you handle emergency maintenance?
Our 24/7 maintenance hotline provides immediate assistance. Licensed vendors respond promptly to emergencies, with detailed reports sent to property owners for transparency.
What technology platforms do you use?
We utilize online portals for rent payments, maintenance requests, and financial reporting. HomeWise Docs integration enables 24/7 document access for owners and tenants.
How do you find qualified tenants?
Through TMLS listings, digital marketing, and our Pickett Sprouse Commercial Real Estate partnership. We conduct thorough background checks and credit screenings before lease execution.
What areas do you serve?
We primarily serve the Triangle and Triad regions of North Carolina, including Durham, Chapel Hill, and Semora, with expertise in Central North Carolina markets.
How are maintenance costs managed?
We coordinate competitive pricing through established vendor relationships. All repair costs require owner approval, with detailed reports tracking preventative maintenance budgets annually.
