Business Details
39 Years
experience
Emergency
services
Your Trusted Partner for Security Solutions in Albuquerque
The Alarm Store was founded in 1987 with a small team and has grown to serve over 6,000 residential and commercial customers across New Mexico. Our commitment to customer satisfaction is demonstrated through live, knowledgeable support and prompt service, with most issues resolved in a single interaction. We prioritize ease of doing business, offering non-proprietary systems, flexible contracts, and free onsite consultations. Our team combines 150 years of industry experience to deliver cutting-edge technology while supporting legacy systems, ensuring tailored security solutions for every client.We maintain UL-listed monitoring for reliability and insurance benefits, and our locally owned operation remains dedicated to New Mexico communities. Our showroom provides hands-on demonstrations of integrated security, video, and automation systems, while our service extends to system upgrades, emergency repairs, and DIY support for out-of-state customers.
Services
Residential Security
Commercial Security
Alarm System Installation
Video Surveillance
UL Listed Monitoring
Details
- Year established: 1987
Highlights and features
- We employ local technicians for all fieldwork and support.
- Our team provides live phone and field support for immediate solutions.
- 24/7 emergency technicians respond to urgent security issues.
- We offer non-proprietary systems compatible with multiple brands.
- UL-listed monitoring ensures reliability and insurance discounts.
Associations and certifications
- UL Listed Monitoring
Services
Residential Security
Our residential security systems integrate alarm monitoring, video surveillance, and smart home automation through a single app. Customers control locks, thermostats, and lighting remotely while receiving real-time alerts. Systems support both new installations and upgrades to existing setups, with DIY options available for out-of-state clients. Professional installation and 24/7 emergency support ensure comprehensive protection tailored to individual home needs.
Commercial Security
Commercial security solutions include video surveillance, access control, and energy management systems for businesses of all sizes. Features like centralized multi-location control, staff code management, and cloud-hosted video storage enhance operational efficiency. Crash & Smash protection technology detects forced breaches, while energy monitoring tools reduce utility costs. Systems are designed for retail, manufacturing, and service industries with scalable configurations.
Alarm System Installation
We install modern alarm systems and upgrade legacy setups using brands like Alarm.com and Emergency24. Services cover intrusion detection, smoke/fire monitoring, and medical alerts for residential properties. Commercial installations include auto-arming schedules and remote access control. All installations use UL-listed monitoring for reliability, with wireless options eliminating traditional phone lines.
Video Surveillance
Video surveillance solutions provide real-time monitoring and cloud storage for residential and commercial clients. Residential systems integrate with security panels for remote access via smartphones. Commercial setups offer analytics tracking foot traffic patterns and employee activity. Cloud hosting ensures footage remains accessible even during onsite damage from fire or vandalism.
UL Listed Monitoring
UL-listed monitoring ensures 24/7 alarm signal verification by certified professionals. This service meets insurance requirements while providing faster police response times. Systems use radio and internet links instead of traditional phone lines, with Crash & Smash detection preventing intruders from disabling controls. Monitoring covers intrusion, fire, carbon monoxide, and water damage alerts.
People
Marty Mayo
Founder
Co-founded The Alarm Store in 1987, establishing its reputation for reliable security solutions and customer-focused service across New Mexico.
Lynn Russel
General Manager
Co-founder with over 30 years of leadership experience, overseeing daily operations and maintaining the company's commitment to quality service.
Brian Bodmer
Service Manager
27-year company veteran managing technical support teams, ensuring prompt resolution of security system issues for residential and commercial clients.
Peter Knowles
Executive Assistant
14-year team member providing strategic administrative support to executive leadership while maintaining operational efficiency across departments.
Ryan Stanley
Senior Technician
11-year technician specializing in complex system installations and emergency repairs, delivering hands-on expertise for both residential and commercial security needs.
Questions
What types of security systems do you offer?
We provide residential and commercial alarm systems, video surveillance, access control, and automation solutions with both new installations and legacy system upgrades.
Do you offer 24/7 emergency service?
Yes, our on-call technicians respond to urgent security issues outside regular business hours, including weekends and holidays.
Can you service existing alarm systems?
We support most major brands including DSC, Honeywell, GE, and Qolsys, and can upgrade or replace outdated systems regardless of original provider.
Are your monitoring services UL certified?
Yes, our monitoring center maintains UL listing for intrusion, fire, and environmental alerts, meeting insurance requirements for commercial properties.
Do you provide free consultations?
We offer complimentary onsite evaluations for system installations and upgrades, along with live demonstrations at our Albuquerque showroom.
