Protect life's most precious gifts.
At Home Security Systems, Inc., we take pride in being the largest independent security and monitoring provider in New Mexico, serving the Albuquerque area for over 35 years. As a locally owned and operated company, we understand the unique needs of our community and are dedicated to providing top-notch security services to homeowners and businesses alike.
Our History and Mission
Our mission is to provide professional security systems that give our clients peace of mind, knowing that their homes and loved ones are safe and secure. We achieve this by offering comprehensive security system services, including custom security system design and installation, 24/7 emergency maintenance, and immediate response to system trips. Our team of trained, experienced, and knowledgeable operators monitors your home or business 24 hours a day, 7 days a week, ensuring that we respond quickly and efficiently to any situation.
Our Services
Our comprehensive security system services include:
- Custom security system design and installation
- Home automation system design and installation
- 24/7 emergency maintenance
- Immediate response to system trips
- Monitoring of burglar alarm systems, fire alarm systems, medical alert systems, surveillance equipment, fire and smoke systems, wireless alarm systems, temperature changes, flooding indicators, and intercom systems
We also offer SafeLink radio monitoring, which allows us to monitor your system even if you don't have a home phone line. Our network of SafeLink radio systems relays signals back to our central monitoring station, providing reliable and self-healing monitoring.
Why Choose Us?
At Home Security Systems, Inc., we are committed to providing exceptional security services that meet the unique needs of our clients. We are available 24/7, including holidays, to ensure that our clients' homes and families are safe and secure. We treat each client like family, offering the best services available at an affordable price. Our locally owned and operated company is dedicated to our community, and we stay current on trends in the industry through membership in professional organizations like the National Electronic Security Association, New Mexico Electronic Association, and New Mexico Home Builders Association.
Positive Feedback
The reviews of Home Security Systems (HSS) Inc. are largely positive, with many customers expressing satisfaction with their services. Several reviewers have praised the company's professionalism, customer service, and technical expertise. Many have recommended HSS to others, citing the benefits of having local 24/7/365 monitoring and maintenance.
Installation and Upgrades
Several reviewers have praised the installation and upgrade processes, with some mentioning that the technicians were on time, efficient, and knowledgeable. One reviewer even described the upgrade process as "super fast" and "super friendly." Several reviewers have praised the user-friendly interface of their new security systems.
Contract and Billing Issues
However, some reviewers have expressed frustration with contract and billing issues. One reviewer reported being charged for a service they had cancelled, and another reported being presented with a contract that they did not understand.
Negative Feedback
Unfortunately, some reviewers have also expressed negative opinions about HSS. Several reviewers have criticized the company's management, with one reviewer describing the owner as a "sociopath." Another reviewer described the company as having a "horrible" and "unstable" work environment. One reviewer even reported being charged for a service they had cancelled, and another reported being presented with a contract that they did not understand.
Miscellaneous
One reviewer even questioned the veracity of a review posted by another customer, claiming that it was false.
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