Business Details
44 Years
experience
Emergency
services
Custom Pool Design & Construction in Austin, TX
At Cascade Custom Pools, we have dedicated over 40 years to crafting custom aquatic environments that redefine outdoor living. Founded in 1982 and rooted in Austin's Hill Country, our family-owned business combines cutting-edge technology with time-tested construction methods to deliver exceptional results. Our expertise in challenging terrains, particularly hillside projects, has earned us recognition as a leading pool builder serving Austin and surrounding communities. Guided by owner Hank Thompson and his son T.J., we maintain hands-on oversight of every project, ensuring meticulous attention to detail from initial design through final construction.Our commitment to excellence is reflected in our award-winning designs, fixed-price contracts, and comprehensive 10-year structural warranties. With a dedicated team of certified professionals and specialized focus on backyard transformations, we bring decades of localized experience to every project while maintaining a personal approach that distinguishes us in the industry.
Services
Custom Pools
Custom Spas
Water Features
Fire Features
Stone Decks
Pool Renovations
Outdoor Kitchens
Pergolas & Cabanas
Waterscaping
Client Consultations
Details
- Year established: 1982
Highlights and features
- 40+ years of Austin-specific hillside pool construction expertise
- Family-owned business with owner-led project oversight
- Fixed-price contracts guarantee no hidden costs
- Award-winning designs recognized nationally in pool industry
- Certified team with specialized skills in watershape design
Associations and certifications
- Google Guaranteed
What people say
Excellent craftsmanship
Stunning waterfall feature
Award-winning design
Smart planning
Professional and responsive
Services
Custom Pool Construction
We specialize in building fully customized swimming pools tailored to each property's unique topography and client preferences. Our process combines advanced design software with traditional construction techniques to create functional art pieces that blend with natural surroundings. Austin residents benefit from our 40+ years of local experience in challenging hillside and sloped terrain projects.
Custom Spas
Our custom spa installations create luxurious retreats that integrate seamlessly with pool designs and backyard landscapes. Each spa is engineered for therapeutic hydrotherapy while maintaining aesthetic harmony with surrounding elements. Clients enjoy tailored jet configurations, temperature controls, and energy-efficient systems designed for year-round use.
Water Features
From cascading waterfalls to tranquil reflecting pools, our water features enhance outdoor spaces with calming sounds and visual interest. We employ specialized engineering to ensure proper water flow and maintenance efficiency while creating dramatic effects that complement architectural and natural elements.
Fire Features
We craft custom fire features including fire pits, fireplaces, and torches that extend outdoor usability into cooler seasons. Our designs incorporate safe, code-compliant gas systems with premium materials like natural stone and fire-rated glass for lasting beauty and functionality.
Outdoor Living
Our comprehensive outdoor living solutions combine pools, kitchens, fire features, and seating areas into cohesive entertainment spaces. We prioritize functional layouts that maximize usability while maintaining visual harmony with the home's architecture and natural surroundings.
People
Hank Thompson
President & CEO
Founder of Cascade Custom Pools since 1982, Hank brings 40+ years of hands-on pool construction experience. Specializes in complex hillside projects, ensuring quality through direct project oversight. Recognized industry leader with deep Austin community ties.
T.J. Thompson
Vice President of Sales & Operations
15-year pool industry veteran with Genesis Watershape Design certification. Oversees sales strategy and design innovation while maintaining Austin-centric approach. Brings modern 3D design expertise to family business operations.
Theresa Thompson
Vice President of Finance & Administration
Business operations leader with elementary education and property management background. Manages financial systems while maintaining client communication focus. 40-year contributor to company growth from startup to industry leader.
Jason Ellis
Senior Project Manager
10+ year veteran with APSP Certified Building Professional credentials. Oversees complex builds with military precision. Award-winning designer with competition judging experience. Specializes in client communication and project timelines.
Austin Olsen
Project Manager
8-year pool industry professional with diverse experience from maintenance to construction. Specializes in complex projects requiring technical precision. Brings outdoorsmanship perspective to backyard design challenges through hunting and fishing background.
Questions
Who will manage my pool project?
Every project is directly managed by owner Hank Thompson with support from our experienced team of certified professionals.
What's the typical pool cost range?
Custom pool projects start at $125,000, with pricing determined by size, features, materials, and terrain complexity.
Can I view completed pool projects?
Yes, we provide reference lists of satisfied clients across Austin neighborhoods who welcome sharing their project experiences.
Should pools be built during home construction?
Building simultaneously offers financial benefits through combined financing and avoids disruption after move-in.
Do you offer financing options?
Yes, we partner with Lyon Financial and local banks to provide competitive pool construction financing solutions.
What warranties do you provide?
We offer 1-year workmanship warranty, 3-year equipment coverage, and 10-year limited structural shell warranty.
