Northeast Automotive is a trusted vehicle repair shop serving the Grand Rapids area in Michigan. Founded in 2010, we've built a reputation for fair business practices and exceptional customer service. Our team of experienced mechanics are dedicated to keeping your vehicle healthy and performing at its best.
Our Mission
Our mission is to provide our customers with reliable, honest, and affordable automotive repairs and maintenance services. We treat every customer like family, offering clear communication, transparent pricing, and a commitment to quality workmanship.
Why Choose Northeast Automotive?
- Experienced Mechanics: Our certified technicians have years of experience working on all makes and models of vehicles.
- Transparent Communication: We provide clear and concise explanations of your vehicle's issues and repair options.
- Competitive Pricing: We offer fair and competitive rates for all services.
- Quality Workmanship: We stand behind our repairs with a comprehensive warranty.
- Customer Focused: We prioritize your needs and provide personalized attention to each customer.
Our Services
Northeast Automotive offers a comprehensive range of services to keep your vehicle in optimal condition. We specialize in:
**Air Conditioning
- Repair and maintenance of all heating and cooling systems
- Radiator flush and refill
- Water pump replacement
- Complete air conditioner diagnostics and repairs
Electrical Systems
- Comprehensive electrical system diagnostics and repair
- Computer diagnostics for accurate assessments
- Reprogramming of computer-based features
- Error code inspection
- Complete safety inspections
Engine & Exhaust
- Early detection and repair of engine and transmission issues
- Preventative maintenance to avoid costly problems in the future
- Comprehensive engine and exhaust system diagnostics and repairs
Additional Services
- Routine maintenance schedules
- Oil changes and fluid flushes
- Tire repair and rotation
- Diagnostic checks and inspections
We are dedicated to providing our customers with the highest quality automotive care and building lasting relationships with our community. Contact us today to schedule an appointment and experience the Northeast Automotive difference!
Overview of Reviews
The reviews for Northeast Automotive are overwhelmingly positive, with 13 out of 14 reviewers giving the shop 5-star ratings. The majority of reviewers praise the shop's honesty, competent mechanics, and excellent customer service. They appreciate the shop's transparency in communicating the work needed and the costs involved, as well as their willingness to fit them into their schedule.
Competitive Pricing and Quick Service
Several reviewers mention the shop's competitive pricing and quick turnaround time. They appreciate the shop's ability to get them in and out quickly, without sacrificing the quality of the work.
Honest and Competent Mechanics
Reviewers consistently praise the shop's mechanics, describing them as honest, competent, and transparent in their work. They appreciate the shop's willingness to diagnose problems correctly and fix them efficiently.
Effective Communication
Reviewers praise the shop's effective communication, citing their ability to clearly explain the work needed and the costs involved. They appreciate the shop's willingness to keep them updated on the status of their vehicle and to provide them with detailed estimates.
However, some reviewers have had negative experiences with the shop. One reviewer was left stranded on a holiday weekend because the shop failed to inform them of their extended hours, and another reviewer felt that the shop was overpriced for the work done. These negative reviews highlight the importance of clear communication and transparency in the automotive industry.
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