Business Details
50+ Years
experience
Your Trusted Financial Partner in North East, PA
Founded in 1953, North East Welch Federal Credit Union has served as a trusted financial partner for individuals and families in North East, PA, Westfield, NY, and surrounding communities. As a not-for-profit cooperative, we prioritize member needs through competitive dividend rates, low-interest loan options, and personalized service. Our commitment to the 'People Helping People' philosophy drives our mission to deliver accessible financial solutions while maintaining transparency and community focus. With over seven decades of local expertise, we offer a comprehensive range of services including checking and savings accounts, mortgage and auto financing, personal loans, and digital banking tools. Our team of experienced professionals ensures every member receives tailored guidance to achieve their financial goals.Federally insured by NCUA, we combine institutional security with the personalized touch of a community-based organization. Through continuous innovation, we provide 24/7 online banking access, mobile apps, and paperless options to meet modern financial needs. Our governance structure includes a volunteer board of directors and committees dedicated to maintaining fiscal responsibility and member advocacy. From first-time homebuyers to small business financing, we deliver customized solutions backed by deep local market knowledge. Our educational resources and financial literacy programs empower members to make informed decisions throughout their financial journey.
Services
Checking Accounts
Auto Loans
Mortgage Financing
Personal Loans
Credit Cards
Online Banking
Home Equity Loans
Debit Cards
Bill Pay Services
Financial Counseling
Details
- Year established: 1953
Highlights and features
- We operate as a not-for-profit cooperative focused on member financial success
- Our local decision-making ensures personalized loan approvals and account management
- We offer competitive dividend rates on savings and low-interest financing options
- Our team provides face-to-face service at two convenient Pennsylvania and New York locations
- We maintain NCUA federal insurance protecting member deposits up to $250,000
Associations and certifications
- NCUA
Services
Home Equity Loan
Secure fixed-rate home equity loans with terms from 5 to 15 years. Available for residents in Erie County, PA and Chautauqua County, NY, these loans offer competitive APR with closing cost waivers up to $600. Funds can be used for home improvements, debt consolidation, or major purchases while maintaining your primary mortgage.
Auto Loans
New and used auto loans with same-day approval options. We finance cars, boats, motorcycles, and RVs with GAP insurance available for $420. Borrowers can finance the full amount including taxes, title, and trade-in balances. Competitive rates apply for qualified applicants with flexible term options.
Online Banking
24/7 secure access to account management through our mobile app and online portal. Features include free bill pay with unlimited transactions, e-statements, account monitoring, and instant balance checks. Our digital platform supports real-time transfers, payment scheduling, and transaction history tracking from any device.
Personal Loans
Flexible personal loans for unexpected expenses or debt consolidation. Apply online or in-branch with two recent paystubs required. Quick decisions typically within 24 hours. Competitive rates apply for qualified borrowers with terms designed to meet various financial needs and repayment capacities.
Credit Cards
Rewards credit cards with competitive APR options and fraud protection. Access account management tools for payment scheduling, reward tracking, and card security features. Lost card reporting available 24/7 with replacement services. Card benefits include purchase protection and travel insurance options.
People
Susan Maas
CEO
Susan Maas leads North East Welch Federal Credit Union with over 25 years of credit union experience. She oversees strategic operations and member services from the North East office, ensuring alignment with the institution's community-focused mission.
Howard Barnes
President
Howard Barnes serves as Board President, guiding governance and financial oversight. With deep roots in the local community, he ensures the credit union maintains its commitment to responsible lending and member financial wellness.
David Kunselman
Vice President
David Kunselman contributes strategic leadership as Vice President. He focuses on maintaining the credit union's financial stability while supporting growth initiatives that benefit member services and community development.
Monna Hahn
Treasurer
Monna Hahn manages financial operations as Treasurer. Her expertise ensures proper fiscal management and compliance with regulatory standards while maintaining the credit union's not-for-profit operational philosophy.
Kim Neff
Secretary
Kim Neff serves as Secretary, maintaining accurate records and ensuring proper governance procedures. She plays a key role in facilitating board communications and member advocacy initiatives across service areas.
Questions
What areas do you serve?
We serve residents, workers, and businesses in North East, PA, Westfield, NY, and surrounding communities in Erie County, PA and Chautauqua County, NY.
How can I apply for a loan?
Apply online through our secure portal, visit either branch location, or contact us at (814) 725-8190 for personalized assistance with loan applications.
Do you offer mobile banking?
Yes, our free mobile app provides 24/7 access to account management, bill pay, mobile check deposit, and real-time transaction alerts.
Are my deposits insured?
Yes, all deposits are federally insured up to $250,000 by the National Credit Union Administration (NCUA), a U.S. government agency.
What loan types are available?
We offer auto loans, home equity loans, mortgages, personal loans, credit cards, and RV/boat financing with competitive rates for qualified applicants.
How do I report a lost card?
Call (814) 725-8190 during business hours or use our 24/7 hotline at 1-888-241-2510 for lost or stolen debit/credit card reporting.
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