Business Details
27 Years
experience
Emergency
services
Luxury Pet Boarding & Daycare Services in Orchard Park, NY
La-De-Da Pet Spa has been redefining pet care in Western New York since 1999, introducing innovative dog daycare services and expanding to a 7,500-square-foot luxury boarding facility. Our team of pet-loving professionals brings over 50 years of combined experience in animal care, certified in pet first aid, CPR, and canine training. We specialize in creating a home-like environment with cage-free suites, themed accommodations, and advanced air purification systems to ensure pet comfort and safety. Our comprehensive services include supervised group play, individual enrichment programs, and overnight boarding with personalized attention. We maintain rigorous cleanliness standards, disinfecting all areas daily and utilizing the Air Oasis 5000 Pro purification system to eliminate allergens and pathogens.Our facility features climate-controlled indoor spaces, spacious outdoor play yards, and 24/7 access to emergency veterinary care through partnerships with local animal hospitals. Holly Donohue, our president and founder, combines her business management expertise with a lifelong passion for animals to lead our dedicated team. We offer flexible scheduling options for daycare services and customized boarding packages to accommodate various client needs. Our commitment to transparency includes clear pricing structures with no hidden fees and detailed service contracts outlining all terms. Recognized for our high standards and compassionate approach, we continue to serve as a trusted partner for pet owners seeking premium care solutions.
Services
Resort Boarding
Dog Daycare
Individual Dog Daycare
Grooming Services
Pet Services Contract
Enrollment Form
Boarding Policies
Offers
Contact Us
Registration
Details
- Year established: 1999
Highlights and features
- Over 50 years of combined experience in pet care services
- Certified staff in pet first aid and CPR
- Air Oasis 5000 Pro purification system for cleaner air
- Themed suites with flat-screen TVs and comfortable bedding
- Flexible daycare hours from 7:00am to 6:00pm weekdays
What people say
Loving care
Safe and clean environment
Staff is always happy
Exercise and attention
Comforts of home
Services
Resort Boarding
Luxury dog boarding in cage-free private suites with themed decorations, flat-screen TVs, and soft bedding. Includes 6-8 daily play sessions in secure outdoor yards and 24/7 staff supervision. Pets receive nightly turn-down service with treats and cuddles, with no additional charges for standard care.
Dog Daycare
Supervised social play in indoor K-9 Lounges and 3,000 sq ft outdoor parks. Features obstacle courses, toys, and structured activities led by experienced staff. Offers webcam access for pet owners and flexible scheduling with early drop-off and late pickup options available during peak hours.
Individual Daycare
Customized enrichment program for dogs unsuitable for group settings. Includes one-on-one activities like scent work, basic training, and puzzle challenges. Provides private suites with TVs and scheduled playtime, ideal for anxious pets or those requiring special attention.
Air Oasis System
Commercial-grade air purification technology eliminating 99% of airborne contaminants. Uses filterless technology to reduce allergens, odors, and pathogens throughout the facility. Maintains fresh indoor air quality in climate-controlled environments for both pet and human comfort.
Pet Services Contract
Comprehensive service agreement outlining care standards and operational policies. Covers vaccination requirements, enrollment procedures, and payment terms. Includes liability waivers and emergency protocol information to ensure clear expectations for all clients.
People
Holly Donohue
President
Over 20 years of customer service experience, certified in pet first aid and CPR, former Executive Vice President of a large company, attended Trocaire College for nursing and business management, owns four rescue dogs.
Questions
What sets La-De-Da's boarding apart from traditional kennels?
We offer cage-free private suites with themed decorations, nightly turn-down service, and 6-8 daily play sessions in secure outdoor yards with no additional charges for standard care.
Are vaccinations required for daycare services?
Yes, current vaccination records are required at least 72 hours prior to enrollment, including rabies, distemper, and bordetella to ensure all pets' safety during group activities.
What hours are daycare services available?
Group and individual daycare services operate Tuesday through Friday from 7:00am to 6:00pm and Saturdays from 8:00am to 3:00pm with limited Sunday/Monday check-in options.
How do you handle pets with special needs?
Our Lone Wolf Enrichment Program provides customized one-on-one care for dogs requiring individual attention, featuring structured activities and private suites with controlled environments for anxious or special needs pets.
What emergency protocols are in place?
We maintain 24/7 access to Orchard Park Veterinary Medical Center and 5 Corners Animal Hospital, with staff certified in pet first aid and CPR to handle urgent situations promptly.
Can I tour the facility before booking?
Yes, we encourage facility tours to showcase our clean, spacious environment with climate-controlled indoor areas, multiple play yards, and themed boarding suites with live greenery and soft lighting.
