Business Details
15 Years
experience
Emergency
services
Your Pet's Home Away From Home in Western NY
Creature Comforts Pet Resort was founded in 2011 with a vision to redefine pet care through luxury, safety, and personalized attention. Our two Western New York locations in Angola and Tonawanda offer award-winning boarding, daycare, grooming, and training services for dogs and cats. Designed with input from veterinary professionals, our facilities feature 24-hour staffing, advanced air filtration systems, and spacious accommodations that prioritize pet comfort and health. We maintain rigorous sanitation protocols and provide inclusive pricing with no extra fees for medication administration or special diets.Our team of certified pet care professionals undergoes continuous training in animal behavior and health monitoring. With amenities like webcams, indoor splash parks, and multi-pet discounts, we cater to local and national clients seeking premium pet care solutions. Our commitment to low-stress environments has earned recognition from industry leaders and repeat business from veterinary professionals.
Services
Dog Boarding
Cat Boarding
Doggie Daycare
Pet Grooming
Obedience Training
Indoor Splash Park
Webcam Access
Pet Transportation
Special Needs Care
Multi-Pet Services
Details
- Year established: 2011
Highlights and features
- 24-hour staff with veterinary technician oversight
- Webcam access for real-time pet monitoring
- Inclusive pricing with no hidden fees
- Customized enrichment activities for pets
- Multi-pet family discounts available
Associations and certifications
- Angie's List
- Yelp
- Better Business Bureau
What people say
Best daycare and boarding
Staff never misses a beat
Clean and friendly staff
Love the webcam feature
Special needs care expertise
Services
Dog Boarding
Our dog boarding service offers multiple suite options including luxury accommodations with flat-screen TVs and classic runs with natural light. Each guest receives five daily walks, personalized meal service, and 24-hour staff monitoring. Climate-controlled environments and sound-dampening features ensure pet comfort and safety.
Doggie Daycare
Supervised playgroups operate in indoor/outdoor areas with playground equipment and seasonal wading pools. Dogs enjoy structured activities, socialization opportunities, and nap periods to prevent overexertion. Rates start at $36 per day with discounts for boarding guests and multi-pet families.
Pet Grooming
Professional grooming includes bath, basic brush out, and premium shampoo options. Additional services like nail trims and ear cleaning available. Appointments typically last three hours with pricing based on breed, weight, and coat condition.
Obedience Training
Training programs cover basic commands, socialization, and behavior modification. Services available for puppies through adult dogs with customized approaches to address specific issues like separation anxiety or leash aggression.
Cat Boarding
Cage-free accommodations feature three-story townhomes and luxury suites with cat TVs. Guests enjoy climbing structures, bird feeders, and daily play sessions. Multi-cat family discounts available with specialized care for diabetic or special needs cats.
People
Emily Handschumaker
Owner
Licensed Veterinary Technician with over 10 years of experience. Founded Creature Comforts Pet Resort to combine veterinary expertise with compassionate pet care. Oversees staff training and facility operations.
Questions
Is there 24-hour staff coverage for pets?
Yes, our facilities maintain 24-hour staffing with overnight care reports and regular health checks.
What are your check-in/check-out times?
Lobby hours: Mon-Fri 7am-7pm, Sat 9am-4pm, Sun 12pm-4pm. Boarding check-out before noon avoids daily charges.
What vaccines are required for boarding?
Dogs need current Rabies, Distemper, and Bordetella. Cats require Rabies and Distemper with FeLV test documentation.
Do you offer multi-pet discounts?
Yes, incremental fees drop significantly for multiple pets from the same household sharing a suite.
Can I bring my pet's bedding from home?
Yes, washable comfort items are welcome to help pets feel at home.
How do you handle pet emergencies?
24-hour staff can administer first aid. We contact owners or emergency contacts to coordinate veterinary care with local clinics.
