Business Details
24 Years
experience
Emergency
services
Trusted Damage Restoration Services in Sandy, Utah
Founded in 2002 by Mike and Michelle Shurtliff, Restoremasters brings over two decades of combined expertise in disaster cleanup and restoration. As a family-owned business serving the Wasatch Front, we specialize in water damage, fire damage, mold remediation, and emergency board-up services. Our certified technicians utilize advanced equipment and prioritize rapid response to minimize property damage while maintaining transparent communication with clients and insurance providers. With a focus on personalized service, we handle both emergency mitigation and full-scale reconstruction, ensuring properties are restored to pre-loss condition with minimal disruption to homeowners. 
Services
Water Damage Restoration
Fire Damage Restoration
Mold Removal
Sewer Backup Cleanup
Emergency Board-Up
Smoke Deodorization
Wind Damage Repair
Vandalism Cleanup
Details
- Year established: 2002
Highlights and features
- We offer 24/7 emergency response with arrival within 60 minutes
- Our technicians are certified in water mitigation and mold remediation
- We coordinate directly with insurance companies to simplify claims
- Family-owned business with personalized service since 2002
- We use industrial-grade drying equipment and advanced moisture detection tools
What people say
24/7 emergency response
Professional technicians
Insurance coordination
Thorough restoration
Competitive pricing
Services
Water Damage Restoration
Our water damage specialists respond within 60 minutes to mitigate flooding, burst pipes, and weather-related water intrusion. Using thermal imaging cameras and moisture meters, we identify hidden dampness behind walls and under floors. Industrial air movers and dehumidifiers dry structures efficiently while antimicrobial treatments prevent mold growth. We document all damage for insurance claims and handle complete reconstruction from drywall replacement to flooring installation.
Fire Damage Restoration
We provide comprehensive fire damage recovery including soot removal, smoke odor elimination, and structural repairs. Our technicians perform content cleaning, electronics restoration, and HVAC decontamination. We coordinate with insurance adjusters and offer emergency board-up services to secure properties. Thermal fogging removes persistent smoke odors while preserving building materials and personal belongings.
Mold Removal
Our certified mold specialists contain contaminated areas using negative air pressure chambers. HEPA vacuuming removes spores from surfaces while antimicrobial solutions prevent regrowth. We identify moisture sources causing mold growth and implement permanent fixes. Post-remediation air quality testing ensures complete spore elimination. Services include drywall replacement, wood drying, and HVAC cleaning.
Sewer Backup Cleanup
We handle Category 3 water damage from sewer backups using OSHA-compliant PPE and EPA-registered disinfectants. Contaminated materials are removed and replaced following biohazard protocols. Industrial sanitization eliminates pathogens while structural drying prevents secondary damage. We document all steps for insurance claims and implement preventive measures against future incidents.
Emergency Board-Up
Our emergency response teams board up broken windows and damaged roofs within 60 minutes. We use 3/4" CDX plywood and reinforced tarping systems to protect properties from weather exposure and vandalism. Temporary roof coverings prevent water intrusion while we coordinate permanent repairs. This service includes debris removal and site stabilization for fire, water, and storm damage scenarios.
People
Mike Shurtliff
Owner
With over 20 years in disaster restoration, Mike co-founded Restoremasters in 2002. He oversees operations and ensures quality control across all projects.
Michelle Shurtliff
Owner
Co-founder Michelle brings extensive industry experience, managing client relations and maintaining the company's personalized service approach since 2002.
Patrick
Project Manager
Specializing in water damage assessment, Patrick coordinates emergency response teams and serves as primary insurance liaison for complex claims.
Justin Butts
Project Manager
Justin manages fire damage restoration projects with expertise in smoke odor elimination and content restoration for residential properties.
Julio
Project Manager
Julio handles basement flood cases with 24/7 availability, coordinating mitigation crews and providing detailed repair timelines to clients.
Questions
What types of damage restoration services do you offer?
We handle water damage, fire damage, mold remediation, sewer backups, and storm damage restoration for residential and commercial properties across Utah.
How quickly can you respond to an emergency?
Our 24/7 emergency team arrives within 60 minutes anywhere in Utah to begin mitigation after water, fire, or storm damage incidents.
Do you work directly with insurance companies?
Yes, we coordinate with insurance adjusters, document damage for claims, and handle billing directly with most major insurance providers.
What prevents mold growth after water damage?
We use thermal imaging to detect hidden moisture, industrial drying equipment, and antimicrobial treatments to prevent mold during all water damage restoration projects.
Are your technicians certified?
All our technicians hold IICRC certifications in water mitigation, mold remediation, and fire damage restoration with annual continuing education requirements.
Do you offer non-emergency restoration services?
Yes, we provide next-day services for non-urgent repairs including drywall replacement, flooring installation, and structural repairs.
