Business Details
Emergency
services
Expert Disaster Restoration Services in Salt Lake City
Black Diamond Water Damage & Disaster Restoration has dedicated itself to providing comprehensive restoration solutions for over two decades. Based in Murray, Utah, we specialize in water damage, fire damage, mold remediation, sewage cleanup, storm damage, and biohazard cleanup, serving Salt Lake City and surrounding areas. Our licensed and certified professionals combine extensive industry experience with a commitment to rapid, reliable service, ensuring homes and businesses return to pre-loss conditions efficiently.Available 24/7 for emergencies, we prioritize client satisfaction through transparent communication, adherence to industry standards, and partnerships with insurance providers to streamline claims. Our local expertise and compassionate approach have solidified our reputation as a trusted leader in disaster recovery, backed by a one-year guarantee on all work.
Services
Water Damage
Fire Damage
Mold Remediation
Sewage Cleanup
Storm Damage
Biohazard Cleanup
Highlights and features
- We offer 24/7 emergency services with rapid response times.
- Our team includes certified professionals with 20+ years of local experience.
- We are licensed and insured for client protection and peace of mind.
- We work directly with insurance providers to simplify claims processes.
- We provide a one-year guarantee on all restoration work performed.
What people say
Excellent customer service
Prompt and quality work
Professional and respectful
Helped during stressful times
Exceeded expectations
Services
Water Damage
Water damage restoration addresses urgent threats from flooding, burst pipes, or appliance leaks. Our team uses specialized equipment to extract water, dry structures, and prevent mold growth. With over 20 years of experience, we restore properties to pre-loss conditions efficiently, prioritizing health and safety. Clients benefit from 24/7 emergency response and insurance-friendly documentation.
Fire Damage
Fire damage restoration tackles structural repairs and smoke residue removal after residential or commercial fires. We assess all damage types, including secondary smoke effects on surfaces and HVAC systems. Certified technicians clean soot, deodorize spaces, and rebuild damaged areas. Our process follows insurance protocols and includes temporary repairs to prevent further loss.
Mold Remediation
Mold remediation eliminates hazardous growth in homes and businesses while addressing moisture sources. Our specialists use containment barriers and HEPA filtration to prevent spore spread. All remediation meets EPA guidelines, with post-treatment testing confirming safety. We prioritize structural integrity and occupant health, offering warranties against recurrence from properly fixed moisture issues.
Sewage Cleanup
Sewage cleanup handles dangerous backups from plumbing failures or storm overflows. Our crews wear full PPE to remove contaminated water and disinfect surfaces. We use industrial sanitizers to kill pathogens and restore safety. Rapid action prevents mold and structural damage, with complete documentation for insurance claims regarding contaminated property.
Storm Damage
Storm damage restoration addresses roof damage, flooding, and debris from hail, wind, or fallen trees. We secure properties through tarping and boarding, then rebuild affected areas. Emergency services operate 24/7 to minimize business disruption and personal risk. Our technicians document damage patterns to support insurance claims for weather-related incidents.
People
Brian Wilson
Senior Technician
Brian Wilson is a seasoned restoration specialist with over 15 years in field operations. He supervises complex cleanups while maintaining direct client communication throughout the process.
Shar Levanger
Project Coordinator
Shar Levanger manages scheduling and client updates for restoration projects. Her organizational skills ensure timely service delivery and clear communication between teams and homeowners.
Richie
Repair Foreman
Richie leads reconstruction crews handling post-damage rebuilding. With expertise in structural repairs, he ensures all restored areas meet safety and quality standards during rebuilds.
Char
Lead Carpenter
Char specializes in restoring damaged interiors to original specifications. As a licensed carpenter, they oversee wall repairs and finish work that matches pre-loss conditions.
Kevin Karen
Emergency Response Lead
Kevin Karen directs 24/7 dispatch and initial damage assessments. Their role ensures rapid mobilization of resources for urgent water intrusion or structural emergencies.
Questions
What services does Black Diamond offer for property damage?
We provide comprehensive restoration for water damage, fire damage, mold remediation, sewage cleanup, storm damage, and biohazard cleanup in residential and commercial properties.
Is Black Diamond available for emergencies outside business hours?
Yes, our certified technicians respond to emergencies 24 hours a day, 7 days a week, with same-day service available for critical situations.
How does Black Diamond handle insurance claims?
We work directly with insurance providers to document damages and streamline claims, ensuring compliance with policy requirements while prioritizing client needs.
What areas do you service?
We operate throughout Salt Lake Valley, Davis County, Utah County, and surrounding areas including Murray, Sandy, Provo, and Ogden.
Do you offer guarantees on your restoration work?
Yes, we provide a one-year guarantee covering all restoration services performed, ensuring long-term protection against recurring issues.
How quickly can you respond to a damage incident?
Our average response time is under 2 hours for emergency calls, with full on-site assessment and mitigation typically starting within 4 hours of contact.
