Business Details
26 Years
experience
Emergency
services
Your Trusted IT Partner in Minneapolis, MN
OAC Technology has been delivering comprehensive IT solutions since 2000, establishing itself as a SOC 2 Compliant managed services provider. Our expertise spans infrastructure management, cybersecurity, cloud services, and proactive technical support for businesses nationwide. With a dedicated team of certified professionals, we prioritize personalized service through direct technician-client relationships and 24/7 availability. Our Minneapolis-based operations combine cutting-edge technology with a client-centric approach, offering scalable solutions that adapt to evolving business needs.We distinguish ourselves through transparent pricing models, no long-term contracts, and a proven track record of 90% client retention through referrals. Our technical capabilities include network security implementation, server maintenance, hardware recycling, and cloud migration services that help businesses optimize their technology investments while maintaining compliance with industry standards.
Services
Managed IT Services
Technical Support
Cloud Support
IT Consulting
Server Support
Desktop Support
Network Security
Hardware Recycling
Phone Systems
Remote Support
Details
- Year established: 2000
Highlights and features
- We have been in business since May 2000 with 90% client retention through referrals
- Our SOC 2 Compliant services ensure data security and industry standard compliance
- We offer 24/7 technical support with immediate issue resolution guarantee
- Client satisfaction is our highest priority with no long-term service contracts
- We match clients with dedicated technicians who understand their specific IT infrastructure
Associations and certifications
- SOC 2
What people say
Amazing customer service
Prompt solutions
Highly recommend
Knowledgeable technicians
Friendly experts
Services
Managed IT Services
Our Managed IT Services provide comprehensive technology oversight through proactive monitoring and maintenance. This includes infrastructure management, cybersecurity implementation, and performance optimization tailored to business needs. With 24/7 support and SOC 2 compliance, we ensure continuous operation while reducing costs through predictive problem resolution and strategic technology planning.
Technical Support
Our Technical Support delivers immediate solutions through remote and on-site assistance. Certified technicians address hardware, software, and network issues across operating systems with rapid response times. Services include data recovery, virus removal, and system optimization, supported by screen-sharing technology for real-time troubleshooting and implementation of permanent fixes.
Cloud Support
Cloud Support encompasses migration, implementation, and maintenance of cloud infrastructure solutions. We specialize in business continuity planning, file sharing systems, hosted communications, and security protocols. Our SOC 2 Compliant services optimize cloud performance while ensuring data protection through monitoring, access management, and compliance with industry standards.
IT Consulting
Our IT Consulting services focus on strategic technology planning and infrastructure optimization. We provide security assessments, compliance guidance, and technology roadmaps aligned with business objectives. Expertise includes network mapping, capacity planning, and cloud integration strategies that enhance operational efficiency while maintaining regulatory compliance across multiple industry sectors.
Server Support
Server Support includes remote monitoring, maintenance, and troubleshooting of physical and virtual server environments. Our services ensure optimal performance through regular updates, security patches, and backup solutions. We support both on-premises and cloud-based server infrastructures with 24/7 monitoring to prevent downtime and maintain business continuity.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, technical support, cloud solutions, server management, network security, and hardware recycling tailored to small business needs.
Are your services available outside Minneapolis?
Yes, while based in Minneapolis, we provide IT services to businesses across the United States through remote support and virtual consultations.
How do you ensure data security?
As a SOC 2 Compliant provider, we implement enterprise-grade security measures including regular audits, encryption protocols, and compliance with industry standards like HIPAA and PCI.
What support options are available?
We offer 24/7 technical support through phone, email, and remote access with dedicated technicians assigned to each client account for personalized service.
Do you offer cloud migration services?
Yes, our cloud support includes migration planning, implementation, and ongoing management with security configuration and performance optimization for cloud environments.
What sets you apart from other IT providers?
We combine SOC 2 compliance with personalized service, no long-term contracts, and dedicated technician assignments while maintaining 90% client retention through referrals.
