Partnering to Achieve Excellence
Who We Are
At Bayon IT, we pride ourselves on being the most trusted IT consultant for integrating and supporting Apple products in businesses. Founded in 2011, our mission is to be the go-to expert for Apple business solutions. With over 20 years of experience and 15+ Apple certifications, we have the expertise to support the unique needs of professional organizations, from large to small.
Our Story
Our journey began when our founder and president, Jon Taylor, had a passion for infusing technology into daily life. After working as an Apple Specialist for 10 years, Jon moved to Minneapolis to focus on consulting and software solutions. This marked the birth of Bayon IT. With a strong focus on point-of-sale software and business solutions, our company has grown rapidly since its inception.
Our Company Mission
At Bayon IT, our mission is to become the trusted source for Apple product and integrated solutions in the Minneapolis-St. Paul area. We believe that technology should be simple, yet powerful, and we strive to present complex solutions in a straightforward manner.
Our Philosophy
We take pride in being a customer-centric company, putting our clients' needs and budgets first. We promise to recommend and implement solutions that we trust and can support beyond the sale. Our commitment to customer service is paramount, and we work tirelessly to ensure complete satisfaction.
What We Offer
At Bayon IT, we specialize in a range of services, including:
- Mac Managed IT: Expert management of your Mac devices, ensuring seamless performance and security.
- Backup and Disaster Recovery: Reliable backup and disaster recovery solutions to ensure business continuity.
- iOS Device Management: Hands-off management of your iOS devices, providing convenient and secure access to your data.
- Network Security: Comprehensive network security solutions to protect your business from cyber threats.
- Cloud Solutions: Implementation, migration, and support for your cloud data, ensuring seamless integration and scalability.
- Cybersecurity: Threat awareness, monitoring, security training, and more to keep your business secure.
- Apple IT Support: Comprehensive IT support for your Apple devices, providing expert assistance and troubleshooting.
Why Choose Bayon IT?
With over 20 years of experience and 15+ Apple certifications, we have the expertise to support the unique needs of professional organizations. Our team is dedicated to providing exceptional customer service, and we strive to ensure complete satisfaction. We believe that technology should be simple, yet powerful, and we work tirelessly to present complex solutions in a straightforward manner.
Overview
The reviews summarized here are from two users who have interacted with a company providing IT support services. The reviews provide insights into the quality of service, staff professionalism, and overall experience.
Company Performance
The company's performance is mixed, with one user expressing disappointment with the owner's attitude and describing it as "unprofessional and pushy." This suggests that the owner may be the weakest link in the company's service delivery.
Employee Performance
On the other hand, the second user had a positive experience and praised the IT support team for their excellent service. The employee was commended for being efficient and effective in resolving IT issues, which saved the user time and money.
Recommendations
Based on the reviews, the company may need to work on improving the owner's demeanor and customer interaction skills. Additionally, the company should consider empowering its friendly employees to handle customer interactions to provide a better experience.
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