At Jerviss Fethke Insurance Agency, we take pride in being a locally owned and operated insurance agency in Muskegon, Michigan. For over 50 years, we have been dedicated to providing our clients with the best possible insurance solutions to meet their unique needs. As an independent agency, we have the ability to research rates and coverage options from multiple insurance carriers to find the best value for our clients.
Our Team
Our team of experienced and licensed insurance professionals is committed to providing exceptional service and personalized attention to each of our clients. We take the time to understand your insurance needs and work tirelessly to find the perfect policy that meets your unique circumstances. Meet some of our team members:
- Daniel Hartmann, CIC, Past President of the Michigan Association of Insurance Agents
- Lorraine Nelson, Office Manager
- Bob Gautraud, Agent
- Jill Dreyer, Agent
- Midge Holtrop, CSR
- Peggy Hartmann, CIC, Agent
- Kevin Dick, Agent
- Eugene Fethke, Founder (Retired)
Our Services
At Jerviss Fethke Insurance Agency, we offer a wide range of insurance products to meet the diverse needs of our clients. Our services include:
- Vehicle Insurance: Providing coverage for your vehicle, including autos, trucks, vans, and motorcycles
- Business Insurance: Offering a variety of insurance options for your business, including liability, property, and workers' compensation
- Health Insurance: Providing medical insurance coverage for individuals and families
- Property Insurance: Protecting your home or rental property from damage or loss
- Life Insurance: Offering term life, whole life, and universal life insurance to help ensure the financial security of your loved ones
Carriers, Claims & Payments
We have established relationships with several reputable insurance carriers, including:
- Auto-Owners Insurance
- Blue Cross Blue Shield of Michigan
- CNA Surety
- Chubb
- PriorityHealth
- Progressive Insurance
- Safeco Insurance
Whether you are looking for a new insurance policy or have questions about your current coverage, our experienced team is here to help. Contact us today to learn more about our services and let us help you find the best possible insurance solution for your unique circumstances.
Excellent Customer Service
The insurance company, Jervis-Fethke, has received an overwhelmingly positive response from its customers. The common thread among the reviews is the exceptional service provided by the agents, particularly Bob Gautraud and Jill Dreyer. Customers have praised the agents for their knowledge, helpfulness, and prompt response to their needs.
Personalized Attention
Many reviewers emphasized the personalized attention they received from their agents, who took the time to explain their policies and ensured they had adequate coverage. The agents' proactiveness in reviewing policies before renewal and making adjustments as needed was also appreciated.
Quick Response and Problem-Solving
Customers were impressed with the quick response to their queries and the agents' ability to resolve issues efficiently. In one instance, an agent, Jill, was commended for her help with a rental car arrangement after an accident.
Trust and Loyalty
The reviews highlight the trust and loyalty customers have developed with the agency over the years. Several reviewers mentioned being with the agency for 15 years or more, and they would recommend the agency to their friends and family.
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