Business Details
25 Years
experience
Emergency
services
Trusted IT Support Services in Portland, OR
Founded in 2001, 24x7 I.T. Solutions has established itself as a trusted leader in IT services for businesses across the Portland and Vancouver metro areas. With a 94.74% annual client retention rate, we pride ourselves on delivering reliable, proactive IT support tailored to the unique needs of small and mid-sized businesses. Our team of full-time, experienced engineers provides 24/7 monitoring and support, ensuring minimal downtime and maximum security for critical systems.We specialize in managed IT services, cybersecurity, cloud solutions, and network optimization, backed by a 100% satisfaction guarantee. Our commitment to transparency, no hidden fees, and personalized service sets us apart from competitors who rely on restrictive contracts or understaffed teams. By combining cutting-edge technology with a client-first approach, we empower businesses to focus on growth while we handle their IT infrastructure with precision and care.
Services
Managed IT Services
Cybersecurity
Cloud Services
Computer Network Support
IT Consulting
Details
- Year established: 2001
Highlights and features
- We guarantee 24/7 IT support with a qualified technician responding within 7 minutes.
- Our 94.74% annual client retention rate reflects unmatched reliability and service quality.
- We provide a FREE VoIP phone system with unlimited nationwide calling and 75% monthly bill discounts.
- No long-term contractsour clients stay because of excellence, not binding agreements.
- We manually verify backups daily and perform monthly test restores to ensure data integrity.
What people say
Quick resolution
24/7 availability
Cost savings
Proactive maintenance
Reliable backups
Services
Managed IT Services
Our managed IT services provide ongoing remote monitoring and maintenance to ensure optimal network performance. We handle security updates, backups, and system optimizations, allowing businesses to focus on operations without IT disruptions. With 24/7 support and a 94.74% client retention rate, we guarantee reliability and cost savings of 30-50% compared to reactive models.
Cybersecurity
Our cybersecurity solutions protect against hackers, viruses, and insider threats through continuous monitoring and advanced threat detection. We offer free risk assessments and guarantees against data loss, ensuring compliance and safeguarding sensitive information for businesses in regulated industries like finance and healthcare.
Cloud Services
We design cloud solutions that reduce IT costs by 21-67% while improving scalability and disaster recovery. Our CloudCARE package includes readiness assessments and secure migration, enabling seamless remote access and eliminating the need for on-premises servers without compromising data integrity.
Computer Network Support
Our team resolves network issues within 7 minutes, offering free diagnostics and 2-hour emergency response. Services include firewall configuration, spyware removal, and performance tuning, ensuring minimal downtime and optimized connectivity for businesses of all sizes.
IT Consulting
We provide expert guidance on IT infrastructure, including system upgrades, vendor selection, and cost optimization. Our consultants deliver tailored recommendations during free assessments, helping businesses align technology with long-term growth objectives while avoiding unnecessary expenditures.
People
Randy Bankofier
President
Randy Bankofier founded 24x7 I.T. Solutions in 2001, leveraging over two decades of IT expertise to build a client-centric service model. He emphasizes proactive support, transparency, and guarantees to ensure businesses avoid costly downtime and security breaches.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity, cloud solutions, network support, and IT consulting tailored to small and mid-sized businesses in Portland and Vancouver.
Do you offer 24/7 emergency IT support?
Yes, we guarantee 24/7 support with a qualified technician responding within 7 minutes to resolve critical issues immediately.
How do you ensure data security?
We use continuous monitoring, daily backup checks, and monthly test restores to prevent data loss, along with advanced cybersecurity measures against threats.
What guarantees do you provide?
We offer a 100% satisfaction guarantee, including refunds within 60 days if you're unsatisfied, and ensure no hidden fees in our service agreements.
Can you help with cloud migration?
Yes, our CloudCARE package includes readiness assessments, secure migration, and cost optimization to transition your systems to the cloud seamlessly.
Are there long-term contracts?
No, we operate on month-to-month agreements, retaining clients through service excellence rather than binding contracts.
