Business Details
14 Years
experience
Emergency
services
Managed IT Services California
Skyen delivers comprehensive IT solutions tailored to the unique needs of small and medium-sized businesses. With a focus on proactive support, we specialize in managed IT services, cloud computing, cybersecurity, and technology procurement. Our team of certified professionals leverages advanced tools to monitor systems 24/7, preventing issues before they disrupt operations. We prioritize client relationships over sales, offering transparent pricing and no long-term contracts.Since 2012, our California-based team has helped businesses reduce downtime by 96.8% through customized strategies that align with specific operational goals. By combining technical expertise with personalized service, we enable clients to concentrate on growth while we handle their IT infrastructure.
Services
Managed IT Services
Cloud-Based Solutions
Cyber Security
Equipment Procurement
On-Demand Tech Support
Outsourced C-Level Services
Ransomware Protection
Application Support
Surveillance & Security
VOIP Phone Systems
Details
- Year established: 2012
Highlights and features
- We solve 96.8% of tech problems proactively through monthly audits
- Consolidate your IT needs under one California-based provider
- Our team includes certified cybersecurity and cloud technology professionals
- Access 24/7 live support from experienced technicians
- No long-term contracts with flexible service options
What people say
Top-tier service
Quick to respond
Rock-solid system
Professional team
Amazing response time
Services
Managed IT Services
Our proactive monitoring prevents 96.8% of potential system failures through continuous network oversight. We handle software updates, security patches, and performance optimization to minimize downtime. Clients benefit from predictable budgeting with all-inclusive service packages that eliminate unexpected repair costs.
Cloud-Based Solutions
We facilitate secure transitions to hosted platforms like Microsoft 365 and Google Workspace with zero data loss. Our engineers implement encrypted file synchronization and disaster recovery systems. Businesses gain remote access to critical applications while reducing hardware expenses through scalable cloud infrastructure.
Cyber Security
Our multi-layered security approach combines firewall management, email filtering, and endpoint protection against ransomware. We conduct vulnerability assessments and develop customized security policies. Continuous threat monitoring prevents breaches through real-time intrusion detection systems.
Equipment Procurement
We source hardware and software at competitive prices through vendor partnerships. Our consultants recommend solutions matching specific business requirements rather than pushing unnecessary products. Expedited delivery ensures minimal disruption during technology upgrades.
On-Demand Tech Support
Our live help desk resolves urgent issues within 15 minutes through remote diagnostics. Businesses without full-time IT staff access expert technicians for system crashes, data recovery, and equipment installation. Support includes both immediate problem resolution and preventive maintenance advice.
People
Marc Vaccaro
CEO
Marc leads Skyen's strategic direction with 20+ years of IT management experience. He translates complex technical concepts into business solutions for non-technical stakeholders.
Jeff Mitchell
CTO
Jeff oversees technology implementation, ensuring clients receive cutting-edge solutions. He specializes in network architecture and cloud integration strategies.
Glenn Johnson
Director of Operations
Glenn manages daily service delivery, maintaining 99.9% client retention through consistent support quality and resource allocation.
Mikel Jenson
Technical Support Lead
Mikel supervises incident resolution processes, achieving average response times under 5 minutes for critical system failures.
Chris Conley
Support Technician
Chris provides frontline technical assistance, specializing in endpoint device management and user training programs.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, cloud migration, equipment procurement, and 24/7 technical support tailored to small business needs.
Do you provide emergency IT support outside business hours?
Yes, our 24/7 support team responds to critical issues within 15 minutes through remote diagnostics and resolution.
How do you handle cybersecurity threats?
We implement multi-layered protection including firewalls, email filtering, and endpoint security with continuous threat monitoring.
Can you help migrate our systems to the cloud?
Yes, we specialize in secure cloud migrations to platforms like Microsoft 365 with zero data loss and minimal downtime.
What service areas do you cover?
We serve businesses throughout California and Oregon with multiple office locations in Oakland, San Francisco, and Portland.
