Business Details
18 Years
experience
Emergency
services
Your Trusted IT Support Partner in Colorado Springs
Founded in 2008, Computer Maintenance & Upkeep has been dedicated to providing reliable technology solutions for home users. Our expertise spans hardware upgrades, software optimization, and security enhancements, ensuring clients receive tailored support for their unique needs. With over 15 years of hands-on experience, we specialize in resolving performance issues, eliminating malware, and implementing preventive maintenance strategies. Our services are designed to maximize device efficiency while minimizing downtime, whether through in-home visits, remote access, or on-site repairs.We prioritize transparency, using only trusted tools and software we personally test and endorse. Our commitment to personalized service includes one-on-one lessons to help clients fully utilize their technology. By combining technical proficiency with a customer-centric approach, we aim to deliver lasting value and peace of mind to users in Colorado Springs and beyond.
Services
SSD Upgrades
Virus Removal
Remote Access
Computer Lessons
Bloatware Removal
Operating System Reinstallation
Smartphone Optimization
Computer Cleanup
Details
- Year established: 2008
Highlights and features
- We offer 15+ years of hands-on computer repair experience since 2008
- Our owner personally tests all software and tools used in service
- We provide 24-72 hour turnaround for urgent repair needs
- We guarantee transparent, no-hidden-fee service delivery
- Our remote access option provides convenience without extra charges
Services
SSD Upgrades
Replace traditional hard drives with solid state drives for dramatically improved performance. SSDs eliminate mechanical components, reduce heat generation, and boot systems in ~20 seconds. This service includes data transfer, OS installation, and optimization for long-term reliability.
Virus Removal
Eliminate viruses, ransomware, and malicious software using industry-grade tools. Our process repairs system damage, restores functionality, and implements protective measures. Most removals complete within two hours with guaranteed privacy protection during the repair process.
Remote Access
Secure remote diagnostics and repairs conducted from our location. Clients maintain screen visibility during sessions with no additional fees. Ideal for software issues, system updates, and configuration adjustments without requiring physical device transport.
Computer Lessons
Personalized instruction for optimizing device usage. Covers software navigation, security practices, and performance maintenance. Available remotely or in-person with customized lesson plans for all skill levels and specific technology needs.
Bloatware Removal
Remove pre-installed trial software that slows new computers. Eliminates intrusive pop-ups and performance drains while maintaining essential system functionality. Restores optimal startup times and system responsiveness for improved user experience.
People
Joseph
Owner
Joseph founded Computer Maintenance & Upkeep in 2008 after years of personal computer experimentation. He specializes in practical technology solutions, personally testing all software before client implementation. His approach combines technical expertise with pet-friendly house calls.
Questions
What computer brands do you support?
We work with all major brands including Dell, HP, Lenovo, Apple, and custom-built systems for both Windows and macOS platforms.
Do you offer warranties on repairs?
Yes, all services include a 30-day guarantee covering the specific repair performed, excluding new hardware failures unrelated to our work.
Can you help with data recovery?
We provide basic data recovery from functioning drives but recommend professional recovery services for physically damaged storage devices.
How do remote sessions work?
We use secure, encrypted remote access software that requires your explicit permission to connect. You maintain full visibility of all actions during the session.
What payment methods are accepted?
We accept cash, checks, and major credit cards. Payment is due upon completion of service unless alternative arrangements are pre-approved.
