Business Details
17 Years
experience
Emergency
services
Your Trusted IT Partner in Castle Rock, CO
Castle Rock Computer Solutions was founded in 2009 by James Watson, a self-taught technician who began his journey in a one-bedroom apartment. Over the years, we merged with Data Medics, established a retail presence in Castle Rock, and expanded our team to include skilled professionals like Mike, Shawn, Josh, Cam, and Artemiy. Our commitment to quality service and customer satisfaction drives every repair, consultation, and support session. We specialize in diagnosing and resolving technical issues for both residential and commercial clients, offering on-site, in-store, and remote solutions. With over 14 years of local experience, we pride ourselves on transparency, rapid turnaround times, and personalized service.Our team stays updated on the latest technologies to ensure reliable fixes for laptops, desktops, servers, and more. We participate in community events like the Douglas County Parade and operate seven days a week to accommodate urgent needs. From data recovery to hardware upgrades, our goal is to provide accessible, trustworthy IT solutions tailored to individual and business requirements. Our wrapped service vehicle and mobile capabilities allow us to deliver components and perform repairs directly at client locations. We stand by our work with warranties on parts and prioritize clear communication to keep clients informed throughout every service process.
Services
Computer Repair
Remote Support
Data Recovery
Virus Removal
Hardware Upgrades
Server Maintenance
Web Design
Tutoring Services
Surveillance Installation
Home Automation
Details
- Year established: 2009
Highlights and features
- We offer same-day and rush service options for urgent computer repairs.
- Our team provides on-site, in-store, and remote support seven days a week.
- We guarantee virus removal with free reformatting and data transfer if needed.
- Our technicians have over 14 years of combined experience in IT and computer repair.
- We offer price-matching and a loaner laptop service to minimize downtime.
What people say
Saved me a trip
Rapid turnaround
Professional and saved me
Great work with good turnaround
Recovered all lost data
Services
Computer Repair
We diagnose and repair Windows and Apple laptops, desktops, and gaming PCs. Our technicians replace broken screens, batteries, hard drives, and motherboards while preserving your data. Services include hardware upgrades, software installation, and performance optimization. With both in-store and on-site options, we minimize downtime for residential and business clients.
Remote Support
Our remote-in service connects to your device securely for rapid issue resolution. We troubleshoot connectivity problems, remove viruses, and configure software without requiring physical drop-off. Available seven days a week, this service maintains productivity for businesses and individuals needing urgent technical assistance from their location.
Data Recovery
We recover lost, deleted, or corrupted data from broken devices and external drives. Using specialized tools, we retrieve critical files, photos, and documents from failed storage media. Clients receive multiple recovery estimates, and we collaborate with partner companies for complex cases involving physically damaged drives or encrypted data.
Virus Removal
Our virus removal service eliminates infections while preserving system functionality. If malware persists, we perform free reformatting and OS installation. We also provide ESET antivirus software for ongoing protection. This service includes security audits to prevent future infections and ensure safe browsing practices.
Hardware Upgrades
We install and upgrade components like SSDs, RAM, and GPUs to enhance device performance. Services include custom gaming PC builds, laptop battery replacements, and peripheral installations. We source compatible parts and offer price-matching to ensure cost-effective upgrades for extending device lifespan.
People
James Watson
Owner
James founded Castle Rock Computer Solutions in 2009 at age 18. He merged with Data Medics early in his career and expanded the business to include a retail location and mobile service. With over 14 years of technical experience, he leads a team of five technicians and manages daily operations.
Questions
What services are available for urgent computer issues?
We offer same-day diagnostics, rush repair service, and remote-in support seven days a week to address urgent technical problems.
Can you repair both Apple and Windows devices?
Yes, we repair all major brands including MacBooks, iMacs, Dell, HP, Lenovo, and gaming PCs with Windows or macOS operating systems.
Do you provide loaner devices during repairs?
We offer a loaner laptop service to keep you connected while your device is being repaired at no additional charge.
What payment options are available?
We accept major credit cards and cash payments. Price-matching is available for comparable online offers on hardware and software.
Are warranties provided on repairs?
Yes, we provide 3-month warranties on used parts and 1-year warranties on new parts for all repair services.
