Exceptional Bikes with Exceptional Service
Nestled in the heart of Bend, Oregon, Bend Velo is more than just a bike shop - we're a community of passionate cyclists fueled by the joy of exploring the outdoors on two wheels. Founded in 2009, we've guided countless individuals on their cycling journeys, empowering them to discover the freedom and joy of cycling.
Our Mission
Our mission is to foster a love for cycling in the Bend community and beyond. We offer a thoughtfully curated selection of high-quality bicycles and accessories, coupled with exceptional service and expert advice to fit every rider, every budget, and every style.
Expert Staff
Our team of experienced cyclists boasts a combined total of over 70 years in the cycling industry. We're passionate about sharing our knowledge and guiding you towards the perfect bike and accessories. We're committed to providing personalized service, ensuring your experience at Bend Velo is seamless and enjoyable.
Our Services
We offer a comprehensive range of services to cater to all your cycling needs, including:
- Bike Sales & Rentals: Extensive selection of electric and acoustic bikes, plus rental options for every occasion.
- Bike Repair & Maintenance: Expert repairs, tune-ups, and seasonal check-ups.
- Accessories & Apparel: Wide variety of top-quality bike parts, clothing, and safety gear.
- Expert Advice: Personalized guidance on choosing the right bike, accessories, and maintenance schedules.
Community & Events
We believe cycling is more than just riding a bike - it's about building a community. We host regular group rides, organize demos of the latest electric bikes, and participate in local events to promote cycling in Bend.
Come Experience the Difference
At Bend Velo, we're committed to providing our customers with exceptional bikes, exceptional service, and exceptional experiences. Visit our store today and let us help you discover the joy of cycling!
Overall Impressions
The reviews for Bend Velo are overwhelmingly positive, with all 10 reviewers giving the bike shop a perfect 5-star rating. The consensus is that the shop provides excellent customer service, knowledgeable staff, and competitive pricing.
Staff and Knowledgeability
The staff at Bend Velo are described as friendly, knowledgeable, and experienced. Several reviewers mention that they are prompt and helpful in answering questions and addressing any issues that may arise.
Services
The bike shop offers a range of services, including tune-ups, bike assembly, and customization. Reviewers praise the shop's ability to accommodate special requests and go above and beyond to help customers get the best possible experience.
Bike Selection
The selection of bikes at Bend Velo is also praised, with several reviewers mentioning that they found the perfect bike for their needs. The shop's expertise in Surly bikes is particularly highlighted.
Customer Service
The customer service at Bend Velo is consistently praised, with reviewers highlighting the friendly and knowledgeable staff. Several reviewers mention that the staff went above and beyond to help them, whether it was fixing a broken bike or answering questions.
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