Keeping Miami families active and pain-free since 1978
At RCS Professional Services, we pride ourselves on being a full-service IT Managed Service Provider offering a wide range of IT and Cyber-security solutions, products, and services to businesses in the New York Tri-State area, Atlanta, Georgia, and across the United States. Our team of experts is dedicated to providing innovative, tailored solutions to help our clients succeed in today's fast-paced digital landscape.
Our History and Culture
RCS Professional Services was founded on the principles of empowering employees, fostering a strong company culture, and providing exceptional customer service. Our team is passionate about driving client success through innovation, relationships, and a commitment to excellence. We believe that by investing in our employees, we can better serve our clients and make a positive impact in the community.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our clients. Our Proactive Outsourced IT Support services provide 24/7 remote and on-site support, maintenance, data backup, and security. Our Cyber-security and Data Protection services ensure the integrity of our clients' systems and data. Our Cloud Computing solutions include migrations, infrastructure build-outs, and cloud file storage. We also offer Custom-Tailored Communication Solutions, Hardware Purchasing, PCI Compliance, and more.
How We Work
Our Four-Step Plan is designed to provide a personalized approach to IT support. We start with an on-site consultation to review and evaluate your current IT infrastructure and understand your business needs. We then develop a customized plan tailored to your company's specific requirements. Our onboarding process ensures a smooth transition, and our ongoing maintenance, data backup, and 24/7 support ensure your systems are always running at peak performance. Regular live check-ins and assessments ensure we stay ahead of your evolving needs.
What Our Clients Say
Don't just take our word for it! Our clients rave about our exceptional service, responsiveness, and expertise. From reducing costs to providing reliable and efficient solutions, our clients trust us to deliver.
Efficiency and Professionalism
RCS Professional Services has received widespread praise for their efficient team, quick response times, and problem-solving techniques. Reviewers have commended the company for their knowledgeable, polite, and professional technicians who handle all IT work, offer great ideas for office computer solutions, and are super quick to respond. The staff is also described as very helpful, making sure that any problem gets taken care of.
Customer Service
RCS's customer service has been consistently praised by reviewers, with several mentioning the prompt and courteous service received. Reviewers have expressed gratitude for the professionalism and patience of the team, who are always willing to help and went above and beyond to resolve issues.
Partnership
One reviewer has mentioned that signing with RCS was the best thing they have ever done, allowing them to focus on their business while RCS handles their IT needs. Another reviewer has stated that RCS makes understanding IT solutions flawless, making it easy for non-technical individuals to navigate.
Recommendations
Reviewers have highly recommended RCS Professional Services, with several mentioning specific technicians who provided excellent service. Reviewers have praised the company's professionalism, knowledge, and timeliness, and have expressed a willingness to work with them again in the future.
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