Business Details
27 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services & Cybersecurity
RCS Professional Services has been a trusted IT partner for over two decades, delivering tailored technology solutions to businesses across the New York Tri-State area, Atlanta, and nationwide. Founded in 1999, our mission is to empower organizations through proactive IT management, cutting-edge cybersecurity, and customized cloud solutions. Our team of certified professionals combines decades of industry experience with a client-centric approach, ensuring seamless operations and long-term growth. We prioritize innovation, reliability, and community engagement, offering 24/7 support to minimize downtime and maximize productivity.From network management to data protection, our holistic services address the unique needs of small to medium-sized enterprises across healthcare, finance, education, and more. With a focus on transparency and continuous improvement, we help businesses navigate evolving technological challenges while maintaining a strong commitment to customer satisfaction and operational excellence.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Computing
Hardware Purchasing
PCI Compliance
Network Management
Remote IT Support
Proactive IT Management
Data Backup & Recovery
IT Consultation
Details
- Year established: 1999
Highlights and features
- Custom IT Solutions tailored to unique business needs
- Proactive monitoring and 24/7 support to prevent issues
- Experienced team with decades of industry expertise
- Reliable remote and on-site support ensuring system uptime
- Certified professionals specializing in cybersecurity and cloud solutions
What people say
Proactive monitoring
24/7 support
Expert cybersecurity
Seamless cloud migration
Personalized service
Services
Managed IT Services
Our Managed IT Services provide continuous monitoring and maintenance of your infrastructure, ensuring 100% uptime through proactive patching, updates, and 24/7 remote/on-site support. Tailored to your business needs, we handle cybersecurity, data backup, and system optimization, allowing you to focus on growth without technical disruptions.
Cybersecurity Solutions
Comprehensive cybersecurity services include threat detection, multi-factor authentication, and quarterly risk assessments. We implement firewalls, email protection, and dark web scanning to safeguard against breaches, ensuring compliance with industry standards while minimizing vulnerabilities in evolving digital landscapes.
Cloud Computing
Our cloud solutions enable secure migration, hosted infrastructure, and scalable storage tailored to your operational goals. By optimizing resource allocation and ensuring data security, we help reduce costs and enhance collaboration for remote teams, aligning cloud capabilities with your business strategy.
Hardware Purchasing
We streamline hardware acquisition by recommending cost-effective, future-proof equipment aligned with your technology roadmap. Our experts handle setup, security configuration, and maintenance planning, ensuring seamless integration and long-term value without unnecessary expenditures.
PCI Compliance
Our PCI DSS compliance services include gap analysis, employee training, and ongoing monitoring to protect cardholder data. We ensure adherence to evolving regulations, reducing breach risks and liability while maintaining customer trust in your payment processing systems.
People
Jeffrey Tebele
Founder/CEO
With over 20 years in IT, Jeffrey founded RCS in 1999 after early experience in his family's electronics store. He focuses on customer satisfaction and tailored tech solutions, balancing business growth with community engagement.
Norman Dwek
CIO & Security Solutions Architect
Norman brings decades of IT expertise, transitioning from RCS sales associate to Chief Solutions Architect. He ensures seamless system integration for clients, leveraging his NYU Information Systems background and hands-on technical leadership.
Tim Heffernan
Director of Technical Operations
Tim leads technical operations with certifications in CompTIA, Microsoft, and Cisco. A competitive paintball player and woodworker, he ensures robust IT infrastructure while managing team certifications and project management standards.
Chloe Tuohy
Technical Account Manager
Chloe transitioned from marketing intern to Technical Account Manager, specializing in Cisco and Microsoft cloud solutions. She focuses on client procurement and wellness initiatives, maintaining expertise in communication and technology integration.
Jack Rouleau
Procurement/Technical Account Manager
Jack holds a Cybersecurity degree from Georgia State and manages procurement with a focus on client relationships. An avid traveler and PC enthusiast, he combines technical knowledge with personalized service to meet business needs.
Questions
What industries do you specialize in?
We serve healthcare, finance, education, and small to medium-sized enterprises with tailored IT solutions.
Do you offer 24/7 IT support?
Yes, our team provides round-the-clock monitoring and rapid response for emergencies to minimize downtime.
What is included in your free IT consultation?
We assess your infrastructure, identify vulnerabilities, and recommend customized solutions to enhance productivity and security.
Can you help with remote work solutions?
Yes, we offer secure cloud and networking services to enable seamless remote collaboration for your team.
How do you ensure data security?
We implement firewalls, encryption, multi-factor authentication, and quarterly cybersecurity assessments to protect your data.
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