Business Details
23 Years
experience
Emergency
services
Trusted IT Support & Managed Services in NYC
Manhattan Tech Support was founded with a singular mission: to empower businesses in New York City through reliable, cutting-edge technology solutions. With over two decades of combined experience, our team of experts specializes in managed IT services, cybersecurity, cloud computing, and custom software development. We prioritize proactive support, ensuring your technology infrastructure operates seamlessly to minimize downtime and maximize productivity. Our approach is rooted in personalized service, offering flat-rate pricing and 24/7 availability to meet the dynamic needs of small and medium-sized businesses.By aligning technology strategy with business goals, we act as a trusted partner, enabling clients to focus on growth while we handle their IT challenges. Our commitment to excellence is reflected in our industry recognition, including placements on Inc. 5000 and Channel Futures MSP 501 list, as well as consistently high customer satisfaction scores.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Computing
Software Development
Business Intelligence
Telecommunications
Disaster Recovery
Network Management
Digital Transformation
Compliance Consulting
Details
- Year established: 2003
Highlights and features
- 24/7 availability for emergency IT support
- Predictable flat-rate pricing with no hidden fees
- Unlimited on-site and remote technical assistance
- US-based, certified IT technicians with industry expertise
- No long-term contracts for flexible month-to-month service
Associations and certifications
- Inc. 5000
- Channel Future MSP 501
- CRN MSP 500
What people say
Responsive support team
Technical expertise
24/7 availability
Knowledgeable technicians
Reliable solutions
Services
Managed IT Services
Our managed IT services provide comprehensive technology oversight for NYC businesses. With 24/7 monitoring, proactive maintenance, and unlimited support requests, we ensure maximum uptime and system reliability. Our flat-rate pricing model eliminates unexpected costs while our US-based technicians deliver personalized solutions tailored to your business needs. This service includes network management, server maintenance, and strategic IT consulting to align technology with organizational goals.
Cybersecurity Solutions
Our cybersecurity division offers proactive protection against evolving digital threats. Services include risk assessments, ransomware prevention, compliance management (HIPAA, PCI-DSS), and employee training programs. With 24/7 threat monitoring and incident response planning, we help businesses maintain secure IT environments while meeting industry-specific regulatory requirements through our certified security professionals.
Cloud Computing
We specialize in cloud migration, management, and optimization for businesses seeking scalable IT solutions. Our services include strategic planning, multi-cloud implementation, data security configuration, and ongoing support for platforms like Microsoft Azure and AWS. This ensures seamless collaboration, improved mobility, and cost-effective infrastructure management for organizations of all sizes.
Software Development
Our development team creates tailored software solutions to address unique business challenges. Using agile methodology, we build web, desktop, and mobile applications that automate processes, enhance productivity, and integrate with existing systems. This includes legacy system modernization, business intelligence platforms, and industry-specific software tailored to healthcare, legal, and financial sectors.
Business Intelligence
We implement customized business intelligence solutions that transform raw data into actionable insights. Our services include data warehouse construction, dashboard development, KPI tracking, and real-time reporting tools. By aggregating information from disparate systems, we help organizations make data-driven decisions that improve operational efficiency and strategic planning.
Questions
What IT services does Manhattan Tech Support offer?
We provide managed IT services, cybersecurity solutions, cloud computing, software development, business intelligence, telecommunications, and compliance consulting for NYC businesses.
Do you offer 24/7 emergency IT support?
Yes, our technical team is available 24 hours a day, 7 days a week for emergency support through our dedicated service line at 212-710-2338.
Are your IT services available outside New York City?
While based in NYC, we serve businesses throughout the New York metro area and provide remote support services to clients nationwide.
How do you price your IT services?
We offer predictable flat-rate monthly pricing with no hidden fees, including unlimited on-site and remote support for all our managed service packages.
Can you help with cybersecurity compliance requirements?
Yes, our cybersecurity team specializes in regulatory compliance including HIPAA, PCI-DSS, FINRA/SEC, and NYS-DFS Part 500 requirements for various industries.
Do you require long-term service contracts?
No, all our services operate on a month-to-month basis with no long-term commitments or cancellation penalties.
