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Victoria Properties Management is a full-service property management company based in Tempe, Arizona, with a proven track record of providing exceptional service to owners and tenants of office, industrial, and retail properties in the greater Phoenix metropolitan area. Founded in 1997, our firm is committed to building long-term relationships with our clients by providing unparalleled property management services.
Our Firm
At Victoria Properties Management, we believe that the key component of any service provider lies within the members of its team. Our strength lies in the quality of our people and their commitment to our core values of integrity, vision, strategy, focus, and direction. We take pride in our proactive approach to property management, which seeks to maximize Net Operating Income (NOI) through operating efficiencies and preserve and enhance asset value.
Our Team
Our team of property managers is comprised of licensed Realtors with expertise in local real estate and a deep understanding of the Phoenix marketplace. Our accounting team provides specialized real estate accounting, offering customizable reporting solutions and industry-standard programs to support our property management division. Our administrative team supports every aspect of our operations, from being the first point of contact to handling complex management paperwork, scheduling, and reporting requirements.
Our Services
We offer a range of services designed to meet the unique needs of our clients. Our property management services include:
- Property Management: We utilize industry-standard technology and provide customized detailed reports to support client decision-making and strategic planning. Our team is responsible for rent collection, annual common area maintenance (CAM) charges, and property maintenance.
- Association Management: We specialize in handling commercial condominium associations, providing expert management and maintenance services to ensure the success of these communities.
- In-house Maintenance: Our in-house maintenance program addresses the day-to-day needs of our clients, providing timely responses to tenant requirements and building maintenance needs.
What Sets Us Apart
At Victoria Properties Management, we take pride in our commitment to excellence, integrity, and customer service. Our team is dedicated to providing an exceptional experience for our clients and tenants. We believe that every property is unique and requires a tailored approach to achieve its full potential.
Testimonials
Don't just take our word for it. Here's what our clients have to say:
"I would like to acknowledge how much I appreciate everything VPM has provided, and will be recommending others to this office complex and management group. This has been my best experience in an office to date. Your team is professional and responsive, and I appreciate their patience, customer service, and flexibility with my growing business needs."
Owner, OPES Financial Group
"Our experience with Victoria Properties Management has been excellent, always and second to none in their dealings with us on any matter (including change of ownership in our most recent complex). As a former apartment project and commercial building owner, I would highly recommend VPM."
President, Integra Systems Corporation Managing Partner, Winberry, Stern & O'Reilly
"I have no words to describe how great it has been to work with the VPM accounting staff over the years. Thank you for your help, your great attention to detail, and making everything work so seamlessly. You make it look easy because you are true professionals."
Owner, White Mountain Labs LLC
Excellent Client Service
The reviews across multiple 5-star ratings praise Victoria Properties Management's prompt and excellent work, dedication to clients, and reliable choice for property management. The authors highlight the kind and courteous staff, quick response times, and proactive approach to addressing tenant needs. The reviews emphasize the company's commitment to clients, from small issues to significant projects.
Professional and Attentive Staff
The property managers, including Gavriella, Patty Napoleon, Gabrielle, and John, are described as professional, attentive, and genuinely concerned about tenant needs. The staff is praised for their responsiveness, promptness, and ability to resolve issues efficiently. Vendors and contractors used by the company are also commended for their excellent service.
Excellent Maintenance and Communication
The reviews emphasize the importance of regular maintenance, timely response to maintenance requests, and prompt resolution of issues. The staff is commended for their proactive approach in addressing tenant needs, including emergency situations. The company's ability to work with vendors and contractors to ensure timely and satisfactory service is also highlighted.
Consistent Excellence
The authors of the reviews note that Victoria Properties Management consistently delivers excellent service, even during challenging times, such as the COVID-19 pandemic. The company's commitment to its clients and its dedication to providing exceptional service are consistently praised.
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