Fighting for Justice, One Case at a Time
At Metropolitan Real Estate, we are a team of property management experts dedicated to providing exceptional service to our clients in Arizona. Our mission is to provide outstanding customer service and to make the real estate process as smooth and stress-free as possible. With over 30 years of experience in the business, we have a deep understanding of the Arizona real estate market and the different areas of the state.
Our Services
We offer a variety of services to our clients, including top-tier customer service, property manager resources, full tenant pipeline, and premium legal team. Our staff is ready to assist you with anything you need, from finding tenants to managing maintenance requests. We also provide full support for your property management needs, including supervising the maintenance of your property and handling all operational processes.
Why Choose Us?
Metropolitan Real Estate is the leading real estate company in Arizona. We offer a wide range of properties for sale and rent, and our team of experienced agents is dedicated to helping you find the perfect property for your needs. We have a reputation for providing excellent service and expertise, and we make the real estate process as smooth and stress-free as possible. Our mission is to provide outstanding customer service, and we're committed to helping you achieve your real estate goals.
Our Expertise
We have over 30 years of experience in the business, and we know the local real estate market like the back of our hand. We have a deep understanding of the different areas of Arizona and the different types of properties available. Our experience allows us to understand your specific needs and find the perfect property for you. We're not just managing properties; we're building lasting relationships and shaping the future of Arizona real estate, one satisfied client at a time.
Disappointing Experiences with Metropolitan
The reviews about Metropolitan property management company are overwhelmingly negative. Many tenants have shared their disappointing experiences with the company, citing issues with customer service, rent increases, excessive fees, and unfair treatment.
Management Issues
One of the main problems is the company's management style, which is perceived as abusive, hostile, and unprofessional. Several reviews mention being spoken to disrespectfully by employees, with one tenant even having their phone call terminated by an employee. This creates a harsh and intimidating environment for tenants.
Fees and Charges
Tenants have reported being charged excessive fees for various reasons, including HOA fees, late fees, and charges for services not rendered. One review mentions being charged $90 for parking on the street, while another reports being charged $1070 in HOA fees in just two years.
Poor Communication
Communication is another major issue with the company. Tenants have struggled to get in touch with management, with one review mentioning a 20-mile round trip journey to the office just to make a payment. This lack of communication has led to misunderstandings and disputes over lease agreements and fees.
False Advertising
One review suggests that the company's advertising may be misleading, as the tenant found that the property was not in the same condition as promised. This raises concerns about the company's honesty and transparency.
Mixed Views
Among the negative reviews, one stands out as a positive exception. A tenant has shared a positive experience with the company, praising the help they received from a specific employee, Rob. This highlights the potential for individual positives within the company, but unfortunately, these do not seem to be the norm.
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