Business Details
17 Years
experience
Emergency
services
Open 24/7
always available
Trusted IT Services in Phoenix, AZ
PK Tech was founded in 2009 with a mission to deliver reliable, secure, and scalable IT solutions tailored to the unique needs of regulated industries. Over 15 years, we have established ourselves as a leader in managed IT services, cloud hosting, cybersecurity, and project services, serving CPA firms, financial institutions, law offices, and healthcare providers. Our commitment to excellence is underscored by our SOC 2 Type II certification, a testament to our rigorous security and compliance standards. Unlike many IT firms acquired by private equity groups, PK Tech remains independently owned and operated by technology professionals, ensuring our focus stays on client needs rather than investor demands. Our team of experts brings decades of combined experience, offering 24/7 support to resolve issues swiftly and prevent disruptions.We specialize in integrating cutting-edge technologies like Microsoft Azure and Teams Phone to streamline operations and enhance productivity. Our proactive approach to cybersecurity and compliance ensures businesses remain protected and audit-ready year-round. With a client-centric philosophy, we prioritize transparency, personalized service, and long-term partnerships. Our proven track record includes helping organizations migrate legacy systems, implement secure cloud solutions, and navigate complex regulatory landscapes. By combining technical expertise with a deep understanding of industry-specific challenges, we empower businesses to focus on growth without the burden of IT complexities. At PK Tech, we dont just solve problemswe build strategic IT frameworks that drive success.
Services
Managed IT Services
Cloud Hosting
Microsoft VoIP
Cybersecurity
Project Services
Details
- Year established: 2009
Highlights and features
- 15+ years of experience serving regulated industries with tailored IT solutions.
- 24/7/365 support ensures rapid resolution of critical IT issues.
- SOC 2 Type II certification guarantees rigorous security and compliance standards.
- Independently owned by technology professionals, not private equity investors.
- Microsoft Partner with expertise in Azure, Teams Phone, and 365 integrations.
Associations and certifications
- SOC 2 Type II
What people say
Super knowledgeable and friendly staff
Quick with a fix
Professional and friendly
Huge help and relief
Outstanding IT team
Services
Managed IT Services
PK Tech's managed IT services provide continuous monitoring, maintenance, and support to ensure business continuity. Our proactive approach minimizes downtime, secures networks, and optimizes performance for CPA firms, financial institutions, and healthcare providers. With 24/7 expert assistance, we handle everything from infrastructure management to cybersecurity, allowing clients to focus on core operations while we safeguard their technology ecosystem.
Cloud Hosting
Our Microsoft Azure-based cloud hosting delivers scalable, secure infrastructure tailored for regulated industries. We migrate legacy systems to the cloud, ensuring compliance with HIPAA, FINRA, and IRS WISP standards. Clients benefit from high-availability architecture, automated backups, and seamless integration with Microsoft 365, enabling remote access and collaboration without compromising data security or regulatory adherence.
Cybersecurity
PK Tech offers comprehensive cybersecurity solutions including 24/7 threat monitoring, incident response, and compliance management. Our layered defenses protect against ransomware, phishing, and data breaches while aligning with HIPAA, GDPR, and PCI-DSS requirements. Regular risk assessments and employee training ensure businesses remain audit-ready and resilient against evolving cyber threats.
Microsoft VoIP
We implement Microsoft Teams Phone for integrated voice communication within Microsoft 365 environments. This eliminates third-party VoIP systems, reducing costs and complexity. Features include auto attendants, call queues, and secure messaging, all managed through a unified platform that scales with business needs while maintaining compliance with industry regulations.
Project Services
PK Tech executes complex IT projects such as cloud migrations, network overhauls, and compliance implementations. Our team delivers tailored solutions for regulated industries, ensuring minimal disruption and adherence to timelines. Services include infrastructure design, security alignment, and post-deployment support, transforming technology challenges into strategic advantages with predictable pricing.
People
Jordan Hetrick
Founder & CEO
Jordan Hetrick founded PK Tech in 2009 after a decade of IT experience. A certified technologist with expertise in Microsoft systems, he mentors the team and drives strategic growth while maintaining hands-on involvement in client solutions.
Niko Wagner
Service Manager
Niko Wagner leads PK Tech's Service Department, leveraging 12 years of IT experience. He specializes in complex project execution and team development, ensuring efficient delivery of managed services and client satisfaction.
Maribel Alvarez
Office Manager
Maribel Alvarez oversees HR, procurement, and billing operations at PK Tech. With a business administration background, she streamlines administrative processes to enhance team and client efficiency.
Questions
What industries does PK Tech specialize in?
PK Tech specializes in serving CPA firms, financial services, law offices, and healthcare providers with tailored IT solutions.
Is PK Tech available for emergency IT support?
Yes, PK Tech offers 24/7/365 emergency IT support to resolve critical issues promptly.
What certifications does PK Tech hold?
PK Tech is SOC 2 Type II certified, demonstrating rigorous security and compliance standards.
Do you offer cloud hosting services?
Yes, we provide Microsoft Azure-based cloud hosting with scalability, security, and compliance for regulated industries.
How does PK Tech handle cybersecurity?
We offer proactive, multi-layered cybersecurity with 24/7 monitoring, threat detection, and compliance alignment for HIPAA, FINRA, and more.
Are your services available outside Phoenix?
While based in Phoenix, AZ, PK Tech supports clients nationwide with remote and on-site IT solutions.
