Business Details
32 Years
experience
Emergency
services
Your Trusted IT Services Partner
Founded in 1994, Superior Managed IT has established itself as a trusted leader in managed IT services and cybersecurity solutions. Our team of certified professionals brings decades of combined experience in network engineering, system administration, and strategic technology alignment. We specialize in delivering customized IT infrastructure management, 24/7 monitoring, and proactive security measures that ensure business continuity.With a client-centric approach, we prioritize transparent communication, strategic growth partnerships, and cutting-edge technology integration. Our commitment to community engagement and continuous professional development reinforces our position as a reliable technology success partner for businesses across industries.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Services
Data Protection
Backup & Recovery
Network Infrastructure
Server Management
Unified Communications
Mobile Device Management
Professional IT Consulting
Details
- Year established: 1994
Highlights and features
- We provide 24/7 proactive IT monitoring and support since 1994
- Our certified engineers deliver customized cybersecurity and compliance solutions
- We offer strategic technology alignment for long-term business growth
- Our team holds advanced certifications in Microsoft, Citrix, and cloud infrastructure
- We combine 30+ years of IT expertise with community-focused service delivery
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and maintenance of your technology infrastructure. With 30 years of expertise, we deliver proactive system updates, network optimization, and 24/7 technical support tailored to your business needs. Our SLA-driven approach ensures maximum uptime and rapid issue resolution for organizations across multiple industries.
Cybersecurity Solutions
We implement advanced cybersecurity frameworks combining EDR, AI-driven spam filters, and multi-factor authentication. Our services include compliance management for HIPAA, CMMC, and NIST standards, along with security awareness training programs. With SOC monitoring and zero-trust architecture implementation, we protect businesses from evolving cyber threats through layered defense strategies.
Cloud Services
Our cloud migration and management services support hybrid, public, and private cloud environments. We offer infrastructure-as-a-service, platform-as-a-service, and software-as-a-service solutions with continuous optimization. Our engineers ensure secure cloud integration, data protection, and scalable storage solutions that adapt to growing business requirements while maintaining compliance standards.
Backup & Recovery
We provide comprehensive backup solutions combining on-premise and cloud storage with customizable retention policies. Our daily audits ensure backup integrity while chain-of-custody controls protect sensitive data. In case of system failure, our disaster recovery plans enable rapid data restoration for physical and virtual environments across Windows, Apple, and Linux platforms.
Professional Services
Our expert consultants deliver project-based IT solutions including network assessments, infrastructure optimization, and technology alignment planning. With certified engineers specializing in virtualization, storage solutions, and business continuity, we help organizations implement strategic technology upgrades while maintaining operational efficiency during transitional periods.
People
Mike Dettle
Founder
With over 30 years in IT, Mike founded Superior Managed IT in 1994 after developing software solutions for manufacturing and healthcare industries. He holds a Computer Science degree and actively mentors students through St. Paul School District tutoring programs.
Nick Houle
Managing Partner
Nick brings 25+ years of IT infrastructure expertise, holding multiple Microsoft and cloud computing certifications. He contributes to team development through Baldridge-certified leadership training while volunteering with youth sports programs and church activities.
Tim Ross
Senior Engineer
Tim has specialized in system administration and software development for 25+ years. With a Computer Science degree from UW-Madison, he provides technical leadership while balancing family life and supporting his daughters' athletic endeavors.
Questions
What IT services does Superior Managed IT offer?
We provide managed IT services, cybersecurity solutions, cloud migration, data backup, network infrastructure management, and professional IT consulting tailored to business needs.
How does your cybersecurity protection work?
Our security combines EDR, AI spam filters, multi-factor authentication, and SOC monitoring with compliance management for HIPAA, CMMC, and NIST standards through layered defense strategies.
Do you support cloud migration projects?
Yes, we offer complete cloud services including migration planning, implementation, and ongoing management for hybrid, public, and private cloud environments with continuous optimization.
Are your services available outside business hours?
Our 24/7 service desk provides emergency support for critical systems with after-hours coverage ensuring continuous IT operations and rapid issue resolution.
How do you ensure data protection compliance?
We implement automated compliance scans, auditor checklists, and evidence documentation while providing policy frameworks that meet regulatory requirements for HIPAA, CMMC, and NIST standards.
