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Your Trusted Managed IT Services Provider in Maple Grove
Premier IT is a locally owned Managed IT and Consulting Service Provider serving the Twin Cities Metro area. Our team of experienced technicians and engineers delivers proven technical solutions with industry-leading response times. We specialize in proactive maintenance, cybersecurity, and scalable IT solutions tailored to the unique needs of businesses in Maple Grove, Minneapolis, St. Paul, and surrounding communities. With a focus on communication, collaboration, and continuous learning, we empower organizations to enhance productivity, strengthen security, and prepare for future technological challenges.Our mission is to provide personalized service and unwavering support through 24/7 monitoring and rapid issue resolution. We serve diverse industries including manufacturing, healthcare, legal, and financial services, combining the resources of a large IT organization with the personalized attention of a small business. Our executive leadership team brings decades of combined experience in delivering strategic IT solutions that drive business growth and operational efficiency.
Services
Technical Support
Cybersecurity
Managed Backup
Network Upgrades
Compliance Solutions
Cloud Services
Penetration Testing
Office 365 Support
Website Hosting
IT Consulting
Highlights and features
- Our team includes experienced technicians and engineers with industry certifications
- We provide 24/7 network monitoring and rapid response technical support
- Tailored IT solutions designed specifically for small and medium businesses
- We combine enterprise-level resources with personalized small business service
- Proven track record serving diverse industries across the Twin Cities Metro area
What people say
Most responsive IT group
Very patient and capable
Professional level service
Capable of making IT run correctly
Expert service for technology efficiency
Services
Technical Support
Our technical support services provide immediate assistance for all technology issues, covering workstations, servers, printers, and network infrastructure. We offer phone, email, remote desktop, and onsite support options with guaranteed response within two hours. Our experienced technicians deliver solutions for both routine maintenance and urgent system failures.
Cybersecurity
Comprehensive cybersecurity solutions include threat assessment, penetration testing, and 24/7 network monitoring. We implement multi-factor authentication, phishing training, and security policy development to protect against evolving cyber threats. Our services help businesses identify vulnerabilities and implement robust defense strategies.
Managed Backup
We provide secure cloud and local backup solutions with daily monitoring and verification. Our services include automated backups, rapid file recovery, and offline storage options. We ensure business continuity through redundant systems that protect against data loss from ransomware, hardware failure, or natural disasters.
Network Upgrades
Our network and infrastructure upgrade services optimize business technology systems for improved performance and scalability. We assess existing hardware, software, and cloud services to implement strategic upgrades that enhance security, reduce downtime, and support business growth requirements.
IT Consulting
Strategic IT consulting services help businesses develop technology roadmaps aligned with organizational goals. We offer network audits, compliance guidance, and cloud migration planning. Our consultants provide expert recommendations for system optimization and future technology investments.
People
Alan Altepeter
President & Founder
Alan Altepeter founded Premier IT with a vision to deliver enterprise-level IT solutions with personalized service. He leads strategic direction and ensures technical excellence across all client engagements.
Hugh Holmstrom
Director of Service Operations
Hugh Holmstrom oversees Premier IT's service delivery operations, ensuring consistent quality and timely execution of technical solutions for all client engagements.
Tor Swanson
Sales Director
Tor Swanson leads Premier IT's business development efforts, connecting organizations with tailored technology solutions that address their specific operational needs.
Questions
What IT services does Premier IT offer?
We provide technical support, cybersecurity solutions, managed backup, network upgrades, cloud services, compliance assistance, and strategic IT consulting.
Do you support businesses outside the Twin Cities?
While based in Maple Grove, we serve organizations throughout the Twin Cities Metro area including Minneapolis, St. Paul, and surrounding communities.
How quickly do you respond to service requests?
We guarantee response within two hours for all support requests through our 24/7 monitoring and rapid response service model.
What industries do you specialize in?
We serve diverse sectors including manufacturing, healthcare, legal, financial services, education, and non-profit organizations across the Twin Cities region.
Can you help with cloud migration?
Yes, we specialize in Microsoft 365 migration and cloud infrastructure implementation with seamless integration across all operating systems and devices.
Do you offer cybersecurity assessments?
We provide comprehensive network audits and penetration testing to identify vulnerabilities and implement robust security measures for your business.
