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About IT Assurance
IT Assurance is your trusted IT partner, guiding Portland-area businesses like yours toward streamlined workflows, enhanced productivity, and cost efficiency. Founded in 2007, we believe in a personalized, collaborative approach to IT support, where we become an extension of your team and your trusted advisor.
What We Do
We offer a comprehensive suite of services designed to meet the unique needs of architects, builders, contractors, manufacturers, retailers, small businesses, and more. Our services include:
Technical Support
- Responsive and reliable IT support for all your technology needs, including hardware, software, and networking issues.
- Proactive maintenance plans to prevent costly downtime and ensure seamless operations.
Networking & Security
- Secure your network from cyber threats with comprehensive security assessments and implementation of robust solutions.
- Optimize network performance for optimal speed and efficiency.
Cloud Solutions & IT Consulting
- Modernize your business with tailored cloud-based solutions for collaboration, storage, and data security.
- Partner with experienced consultants to develop and implement strategic IT roadmaps.
Collaboration & Communication
- Enhance communication and teamwork with seamless VoIP phone systems and collaboration tools.
- Secure and efficient document management through electronic records management systems.
Building a Strong IT Foundation
We believe in taking a holistic approach to IT management, focusing on:
- Proactive Care: We prevent problems before they arise by proactively monitoring your systems and infrastructure.
- Transparency & Communication: We clearly explain technical concepts in accessible language and provide regular reports to keep you updated.
- Client-Focused Solutions: We tailor our solutions to your specific needs and budget.
Why Choose IT Assurance?
- Experienced Team: Our skilled IT professionals have extensive experience in diverse industries.
- Client-Centric Approach: We prioritize your needs and work as partners with you.
- Results-Oriented: We measure our success by your success and focus on delivering tangible outcomes.
- Transparent Communication: Clear and consistent communication is at the heart of our client relationships.
Exceptional Service and Staff
All reviews have praised IT Assurance for their exceptional service and staff. Reviewers have highlighted the company's commitment to growth and improvements, friendly and knowledgeable staff, and excellent technical service and professionalism. Reviewers have also commended the company for their reliability, effectiveness, and patience in addressing their IT needs.
Technical Expertise and Support
The reviewers have praised the technical expertise and support provided by IT Assurance. Reviewers have mentioned the company's ability to provide on-call IT support and maintenance, guidance for purchasing hardware and software, acquisition and installation of hardware and software, and emergency response to IT issues.
Personal Relationships and Empowerment
Several reviewers have mentioned the personal relationships they've built with IT Assurance staff, describing them as friendly, patient, and empowering. Reviewers have appreciated the staff's willingness to explain technical concepts in a clear and concise manner, making them feel more in control of their IT needs.
Growth and Evolution
Reviewers have noted the company's growth from a small shop to a larger business, while maintaining the same level of high-quality technical service and professionalism. They have praised the company's ability to evolve and adapt to the changing needs of their clients.
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