Business Details
20 Years
experience
Trusted Commercial Insurance & Group Benefits in Pasadena
Mercado Insurance Services has been your trusted commercial insurance and group benefits adviser since 2006. Our team specializes in tailoring insurance solutions to protect assets, mitigate risk, and drive business success while prioritizing client needs over insurance company interests. With deep industry expertise and relationships with top carriers, we simplify complex insurance processes to save clients time and money. Recognized as top producers, we combine strategic planning with personalized service to enhance employee benefits, improve compliance, and reduce premiums for businesses of all sizes. 
Services
Workers Compensation
Professional Liability
General Liability
Commercial Auto
Commercial Property
EPLI/D&O/Fiduciary
Surety Bonds
Umbrella & Excess
Group Medical Benefits
Disability & Group Life
Details
- Year established: 2006
Highlights and features
- We are specialists who continually educate ourselves on industry changes.
- We answer to you, not the insurance companies.
- We work with the best providers to ensure optimal coverage.
- We simplify the process saving you time and money.
- Our team has served on broker committees with major industry carriers.
What people say
Great job fitting needs
Master at follow-up
Seamless transition
Outstanding service
Creative solutions
Services
Workers Compensation
Our workers' compensation programs protect businesses from financial losses due to workplace injuries. We provide comprehensive coverage including medical benefits, claims management, and safety program reviews while ensuring compliance with OSHA standards. Our team helps clients navigate the marketplace to find optimal solutions that reduce workplace risks and improve employee retention through proper claims handling and rehabilitation support.
Professional Liability
Professional liability coverage safeguards service providers against allegations of negligence or failure to perform. We offer policies that cover legal fees and settlements for professionals like accountants, attorneys, and contractors. Our solutions include protection for independent contractors and part-time workers while addressing evolving risks in professional service delivery through customized policy structures.
Commercial Property
Commercial property insurance protects physical assets from fire, theft, and natural disasters. We help businesses determine appropriate coverage levels for buildings, equipment, and inventory while incorporating business interruption protection. Our consultants ensure policies include essential features to prevent coverage gaps and maintain business continuity during recovery periods.
Group Medical Benefits
We design comprehensive group health benefits packages aligned with company objectives and employee demographics. Our services include plan selection, cost analysis, and compliance management with access to major carriers. We help employers enhance benefits offerings while controlling costs through strategic plan design and utilization management.
Umbrella & Excess Liability
Umbrella and excess liability policies provide supplemental protection beyond primary liability limits. We assess businesses' risk exposure to determine appropriate coverage levels in our litigious environment. Our solutions help companies maintain adequate financial protection against catastrophic claims while integrating with existing insurance programs.
People
Raul Mercado
President
Raul Mercado, president and top-producing agent, has served on broker committees with major carriers. He combines industry expertise with media experience as an ESPN sports radio host and guest speaker for professional organizations. His leadership focuses on client advocacy and innovative insurance solutions.
Questions
What commercial insurance services do you offer?
We provide workers' compensation, professional liability, general liability, commercial auto, property insurance, and umbrella/excess liability coverage tailored to business needs.
How do you help with employee benefits?
We offer group medical, dental, vision, disability, life insurance, and voluntary benefits while providing compliance support and cost-saving strategies for employers.
What makes you different from other brokers?
We work exclusively for clients, not insurance companies, and combine industry expertise with personalized service while maintaining relationships with top carriers.
Do you serve businesses outside Pasadena?
While based in Pasadena, we serve clients nationwide for employee benefits programs and work with major carriers across the United States.
How do you handle insurance claims?
We advocate for clients during claims processes, provide timely support, and work directly with carriers to ensure efficient resolution of claims.
