Business Details
21 Years
experience
Emergency
services
Your Reliable IT Partner in Minneapolis
Founded in 2005, we are a cooperative of technology professionals dedicated to delivering comprehensive IT solutions for businesses and non-profits in the Minneapolis/St. Paul area. Our expertise spans network design, cloud services, cybersecurity, and technology procurement, with a focus on communication, security culture, and transparent billing. With over 15 years of experience and a client base spanning multiple industries, we prioritize customized solutions that align with each organization's unique needs. Our team of certified experts provides 24/7 support, ensuring minimal downtime and maximum operational efficiency for our clients. 
Services
IT Support
Cloud Migration
Cybersecurity
Network Design
Technology Procurement
System Audits
Office Relocation
Low Voltage Wiring
Data Backup
VoIP Services
Details
- Year established: 2005
Highlights and features
- We offer 15+ years of specialized IT expertise for businesses and non-profits
- Our team provides 24/7 emergency support with rapid response times
- Certified professionals implement industry-leading cybersecurity practices
- Transparent billing with no hidden fees or surprise charges
- Customized technology procurement with vendor cost optimization
Associations and certifications
- ISO 27001
- ISO 9001
Services
IT Support
Our 24/7 IT support services ensure rapid resolution of technology issues through remote access and on-site visits. Certified technicians provide proactive monitoring, system maintenance, and emergency troubleshooting to minimize business downtime. With average response times under 20 minutes, we maintain 99.9% system uptime for our clients through personalized service agreements.
Cybersecurity
Comprehensive cybersecurity solutions protect against threats through endpoint detection, email filtering, and multi-factor authentication. Our ISO 27001-certified team conducts vulnerability assessments, penetration testing, and compliance audits for PCI-DSS, HIPAA, and GDPR standards. We implement advanced firewall protection and security awareness training programs to strengthen organizational defenses.
Cloud Migration
Professional cloud migration services transition on-premise infrastructure to secure cloud environments with minimal disruption. We specialize in Microsoft Azure, AWS, and Office 365 implementations while maintaining data integrity and compliance. Our solutions include cloud backups, colocation services, and hybrid cloud configurations tailored to business scalability requirements.
Technology Procurement
Vendor-neutral technology purchasing guidance ensures optimal hardware/software investments aligned with business needs. We negotiate competitive pricing through established supplier relationships while providing lifecycle management and procurement cost analysis. Service agreement holders receive exclusive access to advanced technology acquisition options and volume discounts.
System Audits
Comprehensive IT system audits verify compliance with industry standards through infrastructure evaluation and security assessments. Partnering with Altair, we conduct Lloyd's template-compliant audits for insurance operations and provide remediation recommendations. Our auditors maintain expertise in network security, data protection, and regulatory compliance frameworks.
Questions
What industries do you serve?
We work with businesses and non-profits in manufacturing, education, finance, healthcare, legal, real estate, and logistics sectors across the Minneapolis/St. Paul area.
Do you offer 24/7 emergency support?
Yes, our help desk provides 24/7 emergency IT support with remote assistance and on-site technician dispatch available at no extra cost.
How do service agreements work?
We offer tiered service agreements starting at $179/month with customizable coverage options including unlimited support, cloud services, and security features on a single invoice.
Are you ISO certified?
Yes, we maintain ISO 27001 certification for information security management and ISO 9001 certification for quality management systems.
Can you help with technology purchasing decisions?
Our experts provide vendor-neutral guidance to select optimal hardware/software solutions while negotiating competitive pricing through established supplier relationships.
Do you provide cybersecurity training?
Yes, we offer cybersecurity awareness training programs to educate employees about threat recognition and safe digital practices as part of our managed security services.
