Business Details
10 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Austin
Founded in 2016, Pretect evolved from our earlier identity as Qual-IT-y Computers to become a dedicated provider of managed IT services. Our journey began in 2009 with a focus on reactive repairs, but we recognized the need for proactive IT solutions. Today, we specialize in preventative maintenance and comprehensive IT protection, ensuring our clients' systems remain secure and operational. Headquartered in Austin, Texas, we combine local expertise with cutting-edge technology to deliver tailored solutions that align with each client's unique needs.Our team of certified professionals is committed to fostering business growth through innovative IT strategies, including 24/7 monitoring, cloud integration, and cybersecurity measures. We prioritize transparency, reliability, and personalized service, offering fixed monthly pricing and vendor management to simplify IT budgeting. Our culture of continuous learning and client collaboration has earned us a reputation as a trusted partner in optimizing IT infrastructure for long-term success.
Services
Managed IT Services
IT Consulting
Cybersecurity
Backup and Disaster Recovery
Cloud Solutions
Compliance Management
Details
- Year established: 2016
Highlights and features
- We offer 24/7 monitoring and immediate help-desk response for uninterrupted operations.
- Our tailored IT solutions are built to meet your unique business needs and budget.
- Local Austin team with certified technicians who prioritize personalized service.
- We implement advanced cybersecurity measures including firewalls and compliance management.
- Fixed monthly pricing includes vendor management and predictable IT costs.
What people say
Great attitude
Immediate help-desk response
Tailored solutions
Highly trained technicians
Extra mile
Services
Managed IT Services
Our Managed IT Services provide continuous monitoring and maintenance of your IT infrastructure. We ensure 24/7 system availability, rapid remote and onsite support, and proactive security updates to minimize downtime. Our asset inventory tracking and vendor management streamline upgrades and costs, while monthly reporting keeps you informed of system performance and improvements.
Cybersecurity
Cybersecurity solutions include firewall implementation, antivirus management, and privileged access control. We prioritize threat prevention through real-time monitoring, firmware updates, and compliance frameworks like HIPAA and PCI-DSS. Our team safeguards your data and systems against breaches, ensuring business continuity and regulatory adherence.
Backup and Disaster Recovery
We design hybrid backup solutions combining local and cloud storage for rapid data restoration. Our disaster recovery plans protect against hardware failures, natural disasters, and cyberattacks, ensuring minimal data loss. Clients receive seamless file recovery within minutes and customized strategies to maintain operational resilience during crises.
IT Consulting
Our IT consulting services assess your infrastructure to recommend cloud migration, software automation, and network optimization. We align technology investments with business goals, offering cost-reduction strategies and training on compliance best practices. Consultants provide actionable insights to enhance efficiency and competitive advantage through digital transformation.
Compliance Management
Compliance Management ensures adherence to industry standards like HIPAA and PCI-DSS. We audit systems, implement security protocols, and train staff on data protection policies. Our proactive approach minimizes legal risks and penalties while maintaining client trust through rigorous compliance frameworks tailored to your sector.
People
Zac
President
Zac leads Pretect with a vision for proactive IT solutions. His leadership emphasizes client-centric service and team collaboration, ensuring strategic growth and innovation in managed IT services.
Jacob
Systems Administrator
Jacob specializes in network infrastructure and system optimization. He ensures robust IT operations through meticulous configuration and troubleshooting, supporting clients' technical needs with expertise and efficiency.
Lee
Innovation Consultant
Lee drives technological advancements by evaluating emerging tools and integrating them into client workflows. His focus on innovation enhances productivity and positions businesses for future-ready IT strategies.
Allison
Operations
Allison oversees day-to-day operations, ensuring seamless service delivery. Her organizational skills and client-focused approach maintain Pretect's commitment to reliability and operational excellence in IT management.
Geoff
Social Media
Geoff manages Pretect's digital presence, crafting engaging content to educate clients on IT trends. His strategic communication strengthens brand visibility and community engagement within the tech industry.
Questions
What IT services does Pretect specialize in?
Pretect offers managed IT services, cybersecurity, cloud solutions, backup/disaster recovery, compliance management, and IT consulting tailored to business needs.
How does Pretect handle emergency IT issues?
We provide 24/7 monitoring and immediate remote or onsite support to resolve critical issues promptly, minimizing downtime and ensuring system stability.
What sets Pretect apart from other IT providers?
Our preventative approach, local Austin team, fixed pricing, and personalized service differentiate us. We prioritize long-term partnerships through proactive maintenance and transparent communication.
Do you offer compliance support for regulated industries?
Yes, we ensure HIPAA, PCI-DSS, and other regulatory compliance through audits, security protocols, and staff training tailored to your industry requirements.
How are Pretect's IT costs structured?
We use a fixed monthly fee model that includes monitoring, support, vendor management, and predictable budgeting to eliminate unexpected IT expenses.
