Business Details
17 Years
experience
Emergency
services
Your Trusted IT Partner in Mission Viejo
OC-IT was founded in 2009 as a leading provider of cutting-edge IT services and solutions. Headquartered in San Clemente, California, we act as Orange County's IT Department, delivering immediate response for IT support, managed services, and security monitoring programs. Our certified technicians possess extensive expertise in computer networking, with a proven track record of ensuring business continuity through proactive technology strategies. Our mission is to drive client success by delivering trustworthy IT solutions that align with evolving business needs.We specialize in fixed-cost service plans that eliminate unexpected expenses while providing 24/7 network monitoring, VoIP systems implementation, and cloud solutions. Our commitment to technical excellence is demonstrated through enterprise-level security, disaster recovery protocols, and compliance consulting tailored to small- and mid-sized businesses.
Services
Proactive Monitoring
Cyber Security
Disaster Recovery
Hosted Services
Break/Fix Repairs
Virtualization
Compliance Consulting
Technology Relocation
VoIP Systems
Cloud Solutions
Details
- Year established: 2009
Highlights and features
- We have over 20 years of experience in enterprise IT infrastructure management
- Our 24/7 network monitoring prevents issues before they impact operations
- Certified technicians hold current industry-standard credentials in cybersecurity
- Proactive maintenance plans reduce unexpected hardware/software costs by 85%
- Guaranteed 1-hour emergency response time for critical system failures
What people say
Quick response time
Essential strategic partner
Cost-effective solutions
Proactive maintenance
Expert technical support
Services
Proactive Monitoring
Our 24/7 Proactive Monitoring service continuously tracks your IT infrastructure to prevent downtime. Certified engineers monitor servers, networks, and security systems in real-time, providing alerts for unusual activity. This service includes daily backups, firewall monitoring, and monthly performance reports to ensure optimal system health while reducing emergency repair costs by 85%.
Cyber Security
OC-IT's Cyber Security solutions protect against data breaches and cyber threats. We implement enterprise-grade antivirus protection, malware detection, and vulnerability assessments. Our 24/7 monitoring includes UPS status tracking and server traffic analysis to maintain compliance with industry regulations while ensuring business continuity through advanced threat mitigation strategies.
Disaster Recovery
Our Disaster Recovery plans ensure business continuity during critical data loss events. Services include global redundancy backups, automated retention policies, and 24/7 engineer support for rapid data restoration. We provide detailed reports on backup status and system integrity while ensuring seamless integration with existing IT infrastructure.
Hosted Services
OC-IT's Hosted Services offer scalable cloud computing resources with enterprise-grade email systems and automated backups. This solution eliminates hardware costs while providing predictable monthly expenses. Our hosted environments ensure reliable offsite data storage with flexible spam filtering and reduced utility costs for growing businesses.
Break/Fix Repairs
Our Break/Fix Repairs service provides immediate technical assistance through remote support or on-site visits. Certified technicians respond within one hour for critical issues, equipped with necessary tools and system knowledge. This service includes rapid virus removal, server diagnostics, and hardware troubleshooting to minimize business disruption.
People
Forrest Fuster
President/CEO
With over 20 years in IT, Forrest specializes in business continuity and cost-efficient technology solutions. He focuses on customer service excellence and system availability through technical innovation, educating clients about evolving cyber threats while maintaining OC-IT's leadership in secure IT solutions.
Mark Petts
Chief Technology Officer
Mark brings 25+ years of IT experience, managing technical operations and staff development. Former VP at Lender Processing Services, he designed IT infrastructure during the sub-prime mortgage crisis. His expertise spans server administration, strategic planning, and technical problem-solving for complex business environments.
Ed Alabran
Chief Financial Officer
As founding member, Ed oversees financial reporting with background in corporate taxation and sales leadership. He managed $7 billion in green initiatives and understands profitability metrics through diverse business experiences including start-up growth and IPO preparation.
Questions
What IT services does OC-IT provide?
We offer proactive monitoring, cybersecurity, disaster recovery, hosted services, break/fix repairs, virtualization, compliance consulting, and technology relocation services.
Do you offer 24/7 emergency support?
Yes, our emergency response time is 1 hour or less with 24/7 network monitoring available through our managed service plans.
How do your proactive maintenance plans save money?
Our plans reduce unexpected hardware/software costs by 85% through preventive maintenance, discounted service calls, and predictable monthly expenses.
Are your technicians certified?
Yes, our IT professionals hold current industry-standard certifications in cybersecurity, network administration, and disaster recovery protocols.
What areas do you serve?
We primarily serve Southern California businesses from our Mission Viejo headquarters, supporting clients throughout Orange County and surrounding regions.
How does your disaster recovery work?
We implement global redundancy backups, automated retention policies, and 24/7 engineer support for rapid data restoration during critical incidents.
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