Business Details
22 Years
experience
Emergency
services
Trusted IT Services & Managed Solutions in Newport Beach
At Highroad Information Technology, we believe that strong relationships form the foundation of successful business operations. Since 2004, we have delivered comprehensive professional services focused on business system uptime and management. Our expertise in network and system architecture enables us to provide complete solutions through both remote and onsite support. We emphasize proactive IT management over reactive fixes, helping businesses avoid costly downtime and maximize efficiency.Our team combines over 30 years of technical experience with a client-centric approach, offering services like 24x7 monitoring, cloud hosting, disaster recovery, and infrastructure design. We bill transparently in quarter-hour increments without after-hours charges, ensuring consistent pricing. By supplementing existing IT departments or serving as sole providers, we empower businesses to achieve their full potential through technology leverage.
Services
Managed Services
Server Support
Cloud Hosting
Disaster Recovery
Network Security
Infrastructure Design
Hardware Sales
Website Design
Cabling Services
Battery Backups
Details
- Year established: 2004
Highlights and features
- We provide 24x7 monitoring and support for uninterrupted operations
- Our proactive approach prevents system failures before they occur
- Over 30 years of combined technical expertise in IT infrastructure
- Transparent billing with no after-hours pricing surprises
- Customized solutions for both standalone IT support and department supplementation
Services
Managed Services
Our managed services provide continuous IT infrastructure monitoring and maintenance. We handle system updates, security protocols, and performance optimization to ensure uninterrupted business operations. Clients benefit from predictable costs and dedicated support without maintaining in-house staff.
Disaster Recovery
We implement comprehensive disaster recovery solutions including automated backups, cloud storage, and rapid system restoration. Our plans minimize data loss and downtime during unexpected outages. Businesses maintain continuity through tested recovery protocols and redundant system architectures.
Network Security
Our security services protect against malware, phishing, and unauthorized access through firewalls, encryption, and intrusion detection. We deploy antivirus software, spam filters, and regular vulnerability assessments. Clients receive ongoing threat monitoring and compliance support for data protection standards.
Cloud Hosting
We offer cloud hosting services for email, web applications, and data storage. Our solutions include server migration, scalability options, and 24/7 uptime guarantees. Businesses access flexible computing resources while maintaining security and performance through monitored cloud environments.
Infrastructure Design
Our team designs and implements customized IT infrastructure for new deployments or system upgrades. Services include network architecture planning, cabling, hardware installation, and system integration. We optimize configurations for performance, scalability, and long-term reliability across business environments.
People
Mike Parra
CEO
Mike Parra leads Highroad IT with a focus on relationship-driven technology solutions. He emphasizes proactive system management and transparent pricing models to deliver value to clients across Southern California.
Questions
What IT services does Highroad IT offer?
We provide managed services, network security, disaster recovery, cloud hosting, infrastructure design, and 24/7 system monitoring for businesses in Southern California.
Do you provide emergency IT support?
Yes, our team offers 24x7 emergency support with immediate response for critical system failures and urgent technical issues.
How do you bill for services?
We bill in 15-minute increments with no after-hours charges, providing transparent pricing and consistent costs for all technical assistance.
Can you work with existing IT departments?
Yes, we specialize in supplementing existing IT teams through proactive monitoring and on-demand support during peak workloads or staff shortages.
What areas do you serve?
We provide IT services throughout Southern California, including Newport Beach, Los Angeles, and surrounding business districts.
