Delivering Excellence in Logistics and Transportation
Fleet Concepts is a leading provider of freight shipping and logistics services, dedicated to delivering top-notch service and custom solutions for our clients. With over 30 years of experience in the industry, we have built a strong reputation for our commitment to excellence, integrity, and innovation. Our extensive network of over 40,000 active carriers and 100,000 loads delivered nationally, enables us to provide exceptional capacity and efficiency to our clients.
At Fleet Concepts, we strive to be more than just a freight brokerage company. We offer integrated services for all aspects of your supply chain, including intermodal/rail, backhaul, dedicated truck service, warehousing, and more, all through a single source of accountability. Our team of experienced logistics experts works closely with our clients to develop customized solutions that meet their unique needs and exceed their expectations.
Services Offered
*Full Truckload Shipping:* We offer safe, reliable, and capacity-oriented solutions for full truckload shipping. Our team of logistics experts will work with you to develop customized solutions that meet your needs and ensure timely delivery of your shipments.
*LTL Shipping Services:* Our LTL shipping services offer solid distribution solutions for clients of all sizes. Our experts locate the best LTL carriers to develop custom supply chain solutions for your LTL freight.
*Flatbed Freight Shipping:* We offer fleet concepts flatbed truck services, providing solutions for standard and specialized flatbed trucks that can be tough to find. Our team will work with you to ensure safe and secure transportation of your shipments.
*Dry Van Freight Shipping:* Our dry van freight shipping services offer dependable and cost-effective solutions for shipping your freight. Our team will work with you to develop customized solutions that meet your unique needs and provide timely delivery of your shipments.
*Intermodal Shipping:* Our rail shipping offers premium service, fuel efficiency, and cost savings for your entire supply chain. Our team of logistics experts will work with you to develop customized solutions that meet your unique needs and provide timely delivery of your shipments.
*Refrigerated Freight Shipping:* Our refrigerated or temp-controlled shipping services offer freight rates from our large network of trucking carriers, ensuring safe and secure transportation of your temperature-sensitive shipments.
*Specialty Freight Shipping:* We offer specialized freight shipping services for unique and challenging shipments. Our team of logistics experts will work with you to develop customized solutions that meet your unique needs and provide timely delivery of your shipments.
*Container Drayage Services:* We make container drayage easy with access to a large intermodal carrier network, offering drayage services tailored to your logistics needs.
*Logistics Solutions:* Our logistics solutions include dedicated truck programs, freight broker services, heavy haul trucking, Pacific Northwest freight, transload and cross-docking, and transportation solutions.
*Warehousing And Packaging:* We offer full tracking of supply, records, lot monitoring, bills of lading, inventory reports, and packaging, ensuring the safe and secure storage of your products.
At Fleet Concepts, we are committed to delivering top-notch service, customized solutions, and exceptional value to our clients. Contact us today to learn more about our services and how we can help you with your freight shipping and logistics needs.
Exceptional Customer Service
The reviewer, Andy Sample, had a 5-star experience with the company's service. He appreciated the representative's effort to help them with their specific issue, even though they weren't able to resolve it. The representative took the time to call back and provide multiple resources to help them find a solution. Andy commends the company for their exemplary service in a busy industry, stating that this level of service will make them a pleasure to work with for anyone who needs their services.
Details of the Incident
The reviewer was not able to get help with their specific load, but the representative went above and beyond to assist them. The representative called back to provide resources to help them resolve the issue, showing a commitment to customer satisfaction.
Conclusion
Andy's positive review highlights the company's exceptional customer service, prompt callback, and provision of helpful resources to resolve the issue. This level of service demonstrates the company's dedication to customer satisfaction and sets a high standard for excellence.
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