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At Computer Discount Inc., we take pride in being the largest locally owned and operated computer store in Northwest Ohio. Since 1996, we have been serving the greater Toledo metro area, including many businesses and government agencies. Our mission is to provide an unparalleled customer experience, building relationships through technology. We strive to provide world-class service to our community, and we guarantee the best price and service around.
Services
At Computer Discount, we offer a wide range of services to cater to your computer needs. Our expert technicians can repair and upgrade your Mac products, from MacBooks to iMacs, and everything in between. We can fix water or liquid damage, physical damage, and recover damaged or crashed hard drives. Our experienced technicians can also repair and upgrade your smartphones, including iPhones, Samsung, Sony, and HTC devices.
Computer Services
Our laptop and desktop services include tune-ups, virus and malware removal, and hardware repairs. We can fix cracked screens, replace motherboards, and repair DC jacks. We also offer a 30-day warranty on all repairs.
Mac Repair and Upgrades
At Computer Discount, we understand the importance of your Apple products. Our expert technicians can repair and upgrade your MacBooks, MacBooks Air, iMacs, Mac Pros, and Mac Minis. We can fix water or liquid damage, physical damage, and recover damaged or crashed hard drives. Our experienced technicians can also diagnose and repair issues with your Mac products.
Smartphone Repair
We repair all major smartphone brands, including iPhones, Samsung, Sony, and HTC. Our expert technicians can fix cracked screens, broken charging ports, and replace batteries. We understand the importance of your smartphone and strive to provide fast and affordable repair services.
Why Choose Us?
At Computer Discount, we pride ourselves on our commitment to customer service and community involvement. Our expert technicians are trained to diagnose and repair a wide range of computer issues. We offer a 30-day warranty on all repairs and guarantee the best price and service around.
Our Commitment
At Computer Discount, we are committed to providing an unparalleled customer experience. We take pride in our locally owned and operated status and strive to build relationships through technology. We understand the importance of your technology and are dedicated to providing world-class service to our community.
Overall Rating
The overall rating of Computer Discount in Maumee, Ohio is mixed, with both positive and negative reviews. However, the majority of the reviews are positive, praising the knowledgeable and friendly staff, reasonable prices, and good customer service.
Staff and Service
Many reviewers praise the staff at Computer Discount, citing their exceptional knowledge, helpfulness, and politeness. Some reviewers specifically mention James, who is said to be friendly, knowledgeable, and helpful. Others mention the store's technicians, who are described as extremely knowledgeable and friendly.
Build Quality and Prices
Reviewers also praise the quality of the computer builds at Computer Discount, describing them as high-quality and at fair prices. Some reviewers mention that the store offers a good selection of brands and products to choose from, including used computers.
Customer Service
However, some reviewers have had negative experiences with customer service at Computer Discount. One reviewer was left without a call-back after multiple attempts to contact the store, while another reviewer was quoted a price and then charged more when the work was completed. Another reviewer was left sitting on hold for five minutes and then hung up, leading them to decide not to use the store again.
Repair Service
Some reviewers have also used the store's repair service, praising the quick turnaround time and accurate diagnosis of their computer problems. One reviewer was particularly impressed with the store's troubleshooting abilities, saying that a young employee was able to fix their desktop by simply resetting the toggle switch.
Conclusion
Overall, Computer Discount in Maumee, Ohio seems to have a good reputation for building high-quality computers and providing good customer service. However, some reviewers have had negative experiences with customer service, including poor communication and unexpected price increases.
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