Business Details
40 Years
experience
Emergency
services
Trusted IT Services & Solutions in Toledo, OH
Comprehensive Data Services was founded in 1986 to help small businesses in the Northwest Ohio and Southeast Michigan area maximize their technology investments. Our team of skilled technology experts provides proactive IT solutions, including 24/7 monitoring and support, to minimize downtime and enhance business continuity. We hold Microsoft Small Business Specialist Certification, demonstrating our commitment to delivering industry-proven solutions. Our approach focuses on understanding each client's unique needs to provide personalized service that aligns with their business goals. With over 25 years of experience in the IT industry, we combine technical expertise with a client-centric philosophy to ensure exceptional service delivery.Our industry partnerships with leading technology providers like Hewlett Packard and Watchguard Technologies enable us to offer comprehensive solutions. We maintain an industry-leading customer retention rate, with more than one-third of our clients staying with us for 15+ years. Our team views themselves as an extension of your business, working proactively to address potential issues before they impact operations. We specialize in transforming technology investments into powerful business advantages through strategic consulting and technical services. Our solutions are designed to be easy to implement, reliable, and cost-effective, allowing businesses to focus on growth rather than IT concerns.
Services
IT Vigilance
Cybersecurity Services
Disaster Recovery
On-Demand Services
Microsoft Office 365
VoIP Phone Services
Network Implementation
Email Protection
Server Support
Private Cloud Services
Details
- Year established: 1986
Highlights and features
- We offer 24/7 proactive IT monitoring and support services
- Our team has over 25 years of combined IT industry experience
- We provide predictable budgeting with flat monthly fee structures
- We hold multiple industry certifications from Microsoft and CTIA
- We maintain an industry-leading customer retention rate
Associations and certifications
- Microsoft Small Business Specialist
- CTIA
- HP
- Watchguard Technologies
What people say
Responsive and professional
Quick issue resolution
Proactive monitoring
Reliable support
Helped during office move
Services
IT Vigilance
Our IT Vigilance Managed Support Program provides comprehensive 24/7 monitoring and maintenance of your IT systems. This proactive approach identifies and resolves issues before they cause downtime, covering servers, PCs, and mobile devices. The service includes regular system maintenance, security updates, and transparent health monitoring dashboards to ensure optimal performance and security for businesses in Toledo and surrounding areas.
Cybersecurity Services
Our Cybersecurity Services protect businesses from data breaches and cyber threats through comprehensive risk assessments and customized security solutions. We implement robust firewalls, real-time threat detection, endpoint protection, and employee training programs. With 24/7 network monitoring and regular software updates, we help Toledo businesses maintain data integrity and compliance while minimizing vulnerabilities from both external threats and human error.
Disaster Recovery
Our Disaster Recovery solutions ensure business continuity with hourly data backups and rapid recovery options. The IT Vigilance BDR program includes offsite storage, server virtualization, and 24/7 monitoring to minimize downtime from hardware failures or disasters. Businesses receive at least 30GB of secure encrypted storage with options for unlimited expansion, protecting against data loss that could threaten business survival.
On-Demand Services
Our flexible On-Demand Services provide access to professional IT support when needed, with no long-term commitments. The Services Block Program allows pre-purchasing of hours at discounted rates with priority response. This solution offers businesses predictable costs for network support, hardware repair, software implementation, and special projects while maintaining the flexibility to scale services based on changing technology needs.
Email Protection
Our Email and Spam Protection service safeguards business communications with real-time threat detection and content filtering. The solution prevents malware infections, blocks suspicious emails, and monitors outbound traffic to prevent data leaks. With advanced protection tools and continuous updates, we help Toledo businesses maintain secure email systems that protect against phishing attacks, ransomware, and other cyber threats targeting business communications.
People
Mike Weaner
President and Senior Consultant
With over 30 years of IT consulting experience, Mike leads Comprehensive Data Services as President. He holds multiple industry certifications and has served in various technology advisory roles. Active in community service, he balances his professional commitments with family activities and personal interests in reading and cooking.
Linda Rutter
Business Manager
Linda manages CDS office operations with over 20 years of experience. She handles client accounting, customer service logistics, and maintains partnership agreements with major technology providers. Actively involved in community organizations, she balances her professional responsibilities with supporting her children's athletic activities alongside her husband.
Christopher Berlanga
Network Support
Chris provides network and security support with CTIA A+ certification and ongoing Security+ and Network+ training. He graduated top of his class in Information Technology and handles server/desktop administration, security monitoring, and client support. He brings technical expertise to both remote and on-site IT solutions for CDS clients.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, disaster recovery, on-demand support, VoIP phone systems, and Microsoft Office 365 implementation tailored for small businesses.
How does your cybersecurity service protect businesses?
Our cybersecurity service includes risk assessments, threat detection systems, employee training, and 24/7 network monitoring to prevent data breaches and protect against evolving cyber threats.
What happens if my business experiences data loss?
Our disaster recovery program provides hourly backups, offsite storage, and rapid system restoration to minimize downtime and ensure business continuity during unexpected data loss events.
Do you offer flexible payment options?
Yes, we offer both flat monthly fee structures for managed services and pay-as-you-go options through our Services Block Program with volume discounts.
How quickly can I get technical support?
Our managed service clients receive 24/7 monitoring with proactive issue resolution, while on-demand clients get priority response based on service level agreements.
What areas do you serve?
We primarily serve Toledo, Ohio and surrounding areas in Northwest Ohio and Southeast Michigan, providing both remote and on-site IT support services.
