Business Details
Your Trusted Subaru Dealer in Lyme, CT
Reynolds Subaru is a family-owned automotive dealership with a legacy spanning six generations since its establishment in 1859. Located in Lyme, Connecticut, we specialize in providing new and pre-owned Subaru vehicles, comprehensive service solutions, and genuine parts. Our commitment to exceptional customer service is reflected in our 4.9-star rating and dedication to treating every customer like family. We offer convenient purchasing options, including online transactions and home delivery, alongside a state-of-the-art service facility staffed by certified technicians.Our community involvement and partnerships underscore our dedication to local and national initiatives, ensuring we contribute positively beyond automotive sales. With complimentary loaner vehicles, flexible financing options, and a pet-friendly environment, we strive to make every interaction seamless and personalized for our clients.
Services
New Vehicle Sales
Pre-Owned Vehicles
Subaru Service
Parts Sales
Financing Options
Highlights and features
- Family-owned for six generations with deep local roots.
- 4.9-star rating for exceptional customer service.
- Convenient online purchasing and home delivery options.
- Complimentary loaner vehicles during service visits.
- State-of-the-art facility with certified Subaru technicians.
What people say
Exceptional customer service
Knowledgeable staff
Transparent pricing
Community involvement
Timely service
Services
New Vehicle Sales
Reynolds Subaru offers a comprehensive selection of new Subaru models, including the Ascent, Outback, Forester, and Crosstrek. Each vehicle features Subaru's signature Symmetrical All-Wheel Drive, advanced safety technologies like EyeSight Driver Assist, and competitive pricing. Our sales team provides personalized guidance to help customers select the ideal vehicle for their lifestyle, with financing options and trade-in appraisals available to streamline the purchasing process.
Pre-Owned Vehicles
Our pre-owned inventory includes Subaru models and other trusted brands, all rigorously inspected to ensure quality. Vehicles are priced competitively, with certified pre-owned options offering added peace of mind through extended warranties and multi-point inspections. Customers benefit from transparent pricing, financing assistance, and access to detailed vehicle history reports to make informed decisions.
Subaru Service
The service center at Reynolds Subaru provides factory-trained maintenance and repairs for all Subaru models. Services include oil changes, brake replacements, tire rotations, and complex diagnostics, using genuine OEM parts. Our team of certified technicians ensures vehicles operate safely and efficiently, with express service options and complimentary loaner vehicles available for added convenience.
Parts Sales
We supply genuine Subaru parts and accessories, ensuring optimal performance and durability for your vehicle. Our parts department offers expert guidance to help customers identify the correct components, with online ordering and in-store pickup available. From routine maintenance items like filters and fluids to performance-enhancing accessories, we support both DIY enthusiasts and professional mechanics.
Financing Options
Reynolds Subaru partners with multiple lenders to provide competitive financing solutions for new and pre-owned vehicle purchases. Our finance center assists customers with credit applications, lease agreements, and tailored payment plans. Special programs, including military incentives and educator discounts, further enhance affordability, ensuring a transparent and stress-free financing experience.
People
Hayden Reynolds
General Manager and Owner/Principal
Hayden Reynolds leads the sixth generation of family ownership at Reynolds Subaru, leveraging decades of automotive industry experience to ensure operational excellence and customer satisfaction.
Kathryn Wayland
CEO and Controller
Kathryn Wayland oversees financial strategy and corporate governance at Reynolds Subaru, bringing extensive expertise in dealership management and fiscal stewardship.
Nora A. Walters
General Sales Manager
Nora A. Walters manages sales operations at Reynolds Subaru, combining automotive market knowledge with a focus on delivering personalized customer experiences.
Mike Nicolo
Subaru Service Manager
Mike Nicolo leads the service department at Reynolds Subaru, ensuring high standards of technical expertise and customer care through a team of certified technicians.
Bill Ziarko
Parts Manager
Bill Ziarko manages parts inventory and customer support at Reynolds Subaru, providing expert guidance on genuine Subaru components and accessories.
Questions
What services does Reynolds' Subaru offer?
We provide new and pre-owned vehicle sales, certified service, genuine parts, financing options, and community-focused programs.
Can I buy a vehicle online?
Yes, we offer online trade-in appraisals, financing applications, and home delivery options for a seamless purchasing experience.
Are there financing options available?
Yes, we partner with lenders to offer competitive financing, including special programs for educators, military members, and Subaru loyalty customers.
What sets Reynolds' Subaru apart from other dealerships?
We combine six generations of family ownership with a 4.9-star rating, complimentary loaners, and a commitment to community and customer care.
Do you service non-Subaru vehicles?
Our service center specializes in Subaru models but may accommodate other brands—contact us for specific inquiries.
What are your service center hours?
Our service center is open Monday-Friday 7:30 AM-5:00 PM and Saturday 7:30 AM-4:00 PM, closed Sundays.
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