Business Details
43 Years
experience
Custom Engagement Rings & Fine Jewelry in Rochester, NY
Charisma Jewelers was founded in 1983 by partners who began their journey in the jewelry industry through a barber shop partnership in 1966. Our founders' commitment to quality and customer relationships led to the introduction of jewelry sales in their salon, eventually evolving into a full-service jewelry store. We became GIA Diamond Graduates in 1988, establishing expertise in diamond sourcing and evaluation. Our move to a 7,000 sq ft location in 2007 across from Greece Ridge Mall reflects our dedication to accessibility and customer convenience. We specialize in custom jewelry creation, offering over 2,261 ring designs and direct-sourced diamonds to ensure competitive pricing.Our family-owned business maintains strong ties with overseas diamond cutters in Tel Aviv and Antwerp while serving generations of local customers. We combine traditional craftsmanship with modern technology like CAD design for personalized jewelry solutions. Our inventory includes designer collections from Simon G. and Lashbrook, alongside in-house handmade pieces. We provide financing options through Wells Fargo to make luxury jewelry accessible to all budgets. With over four decades in business, we remain committed to exceptional service and quality craftsmanship.
Services
Custom Engagement Rings
Wedding Bands
Diamond Jewelry
Fine Jewelry
Jewelry Repair
Details
- Year established: 1983
Highlights and features
- We offer over 2,261 ring designs to choose from
- Custom jewelry designed with GIA-certified diamonds
- Family-owned since 1983 with expert craftsmanship
- Financing options available through Wells Fargo
- 7,000 sq ft store with extensive inventory
Associations and certifications
- Gemological Institute of America (GIA)
Services
Custom Engagement Rings
Create personalized engagement rings using CAD technology and over 2,261 design options. Choose from various metals, settings, and GIA-certified diamonds. Our experts guide you through selecting the perfect 14k gold, platinum, or alternative metal band for your unique piece.
Wedding Bands
Offering traditional and modern wedding bands in titanium, tungsten, zirconium, and 14k gold. Specializing in Lashbrook collections with prices starting at $315. Available in polished, brushed, or textured finishes with optional diamond accents for personalized touches.
Diamond Jewelry
Carry a wide selection of diamond jewelry including solitaires, three-stone rings, and diamond-enhanced designs. Features Simon G. collections and loose diamonds sourced directly from Antwerp and Tel Aviv cutters. Prices range from $79 for stud earrings to $1,999 for premium settings.
Fine Jewelry
Provide high-quality fine jewelry in silver, gold, and alternative metals. Includes designer collections, custom pieces, and estate jewelry. Offers 14k yellow/white gold items, sterling silver accessories, and specialty metals like tantalum and cobalt for contemporary designs.
Jewelry Repair
In-house repair services for resizing, stone replacement, and restoration of damaged pieces. Staffed by experienced jewelers with GIA certification. Capable of repairing both modern and antique jewelry while maintaining original craftsmanship integrity.
People
Neil
Co-Owner
Co-owner with over 30 years of experience in the jewelry industry. Specializes in diamond evaluation and customer relations. Graduated from GIA in 1988 and manages daily operations at the West Ridge Road location.
Gaetano
Co-Owner
Co-owner focused on inventory management and designer collections. Oversees relationships with international diamond suppliers. Graduated from GIA in 1988 and maintains quality control for all custom jewelry creations.
Questions
Do you offer custom jewelry design services?
Yes, we provide CAD design services for custom engagement rings and jewelry. Bring your ideas or sketches for personalized creations.
What payment options are available?
We offer financing through Wells Fargo for qualified buyers. Accept major credit cards and personal checks.
Can I see jewelry in person before purchasing?
Yes, our 7,000 sq ft store displays 2,261 ring designs and extensive jewelry collections for hands-on selection.
Do you carry certified diamonds?
All our diamonds come with GIA certification and documentation for quality assurance.
What are your business hours?
Open Monday-Tuesday 10:30AM-7PM, Wednesday-Friday 10:30AM-6PM, Saturday 10:30AM-4:30PM, Sunday closed.