At Rusty's Bug Stop, we understand the importance of maintaining a pest-free environment for your home or business. Our team of certified professionals has been serving the Lubbock area for over 15 years, providing quality pest control services to protect your property from unwanted pests.
Our Mission
Our mission is to bring excellent customer service and satisfaction to every customer. We aim to go above and beyond the expectations of our customers by protecting them from unwanted pests and building strong, one-on-one relationships with each and every one of our customers.
Our Services
At Rusty's Bug Stop, we offer a range of pest control services designed to meet the unique needs of our customers. Our services include:
- Residential Pest Control: We provide comprehensive pest control solutions for your home, protecting you and your family from unwanted pests.
- Targeted Pest Control: We target specific pests and find solutions to eliminate them, ensuring that your home or business remains pest-free.
- Commercial Pest Control: We provide pest control solutions for businesses, protecting your inventory, equipment, and customers from pests and rodents.
- Wood Destroying Insect Inspections: We inspect for termites and other wood-destroying insects, providing you with a detailed report and recommendations for treatment.
Meet Our Team
Our team of certified professionals is dedicated to providing exceptional customer service and ensuring that your pest control needs are met. From our owners, Rusty and Tawndra Ferguson, to our technicians and office administrators, we are committed to building strong relationships with our customers and exceeding their expectations.
Our Commitment
At Rusty's Bug Stop, we are committed to providing excellent customer service and satisfaction to every customer. We aim to build long-term relationships with our customers, providing them with personalized service and solutions tailored to their unique needs.
Overall Experience
Most reviewers praised Rusty's Bug Stop for their professional, friendly, and reliable service. Many reviewers mentioned the technicians' kindness, politeness, and thoroughness in explaining the service and performing the treatments. Some reviewers appreciated the company's flexibility and accommodation of their schedules.
Positive Aspects
- Friendly and professional technicians
- Thorough explanations of services and treatments
- Reliable and accommodating scheduling
- Effective treatment results
Negative Experiences
- One reviewer was dissatisfied with a technician who did not spray the perimeter of their home due to rain and did not offer to reschedule.
- Another reviewer had a bad experience with an apprentice who made false promises and did not deliver on guarantees.
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